Showdow copy compontents backup failing

[Krish009]

Dear Team,

When Iam taking backup of C and showdow copy,C getting partial success and showdow copy failing with 50 error code.

Master/Media:Linux,Netbackup 7.5

Cllient :Windows 2008,Netbackup 7.5

01/07/2015 02:55:27 - Info bpbkar (pid=60952) Backup started

01/07/2015 02:55:27 - Info bpbrm (pid=6303) Sending the file list to the client

01/07/2015 02:55:34 - Error bpbrm (pid=6324) from client XXXXX: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - EXIT STATUS 69: invalid filelist specification

01/07/2015 02:55:35 - Critical bpbrm (pid=6324) unexpected termination of client XXXXX

01/07/2015 02:55:35 - Error bpbrm (pid=6324) could not send server status message

01/07/2015 02:55:35 - Info bpbrm (pid=6303) sending message to media manager: STOP BACKUP XXXX_1420578910

01/07/2015 02:55:35 - Info bpbrm (pid=6303) media manager for backup id XXXX- _1420578910 exited with status 150: termination requested by administrator

01/07/2015 02:55:35 - end writing

Thanks in advance.

[rookie11 · Accepted solution]

please check VSS status on client server. on cmd write

vssadmin list providers 

vssadmin list writers

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check 2 services microsoft software shadow copy and volume shadow copy both should be in manual state.

go to my computer right click on C:\ then on configure shadow copy. then check size.

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go to host properties -- master server then client attributes, check what options are selected for client server.

if client server name not added, plz add it.

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once all these basic options checked n verified. go to run and take windows server backup(it is native window server backup same as ntbackup windows 2003) of shadow copy components.

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At last share latest bpbkar log file