Slow loading right pane Netbackup console

[Rahvs]

Problem:

When navigating in the left pane in the Netbackup console it takes several minutes
before the screen in the right pane is shown. A small dialog box says Loading EMM.

Information system:

OS: Windows 2003
Service pack: SP2
Version Netbackup: 6
Maintenance pack: MP4
Setup: 1 master server handling the robot & 2 media servers handling each 4 drives
Catalog: on the master server

Does anyone has any ideas what could be wrong? It just started 3 days ago.

Thanks in advance for your reply

[Rahvs]

For example: When ticking activty monitor or media it takes several minutes to get the output in the right pane. Sometimes the dialog box is turning white.

[zippy]

look at the java conf file and increase the memeory settings. 

Windows has the same file, search for it and mod it.

UNIXServer# more nbj.conf
# $Revision: 1.3 $
#bcpyrght
#***************************************************************************
#* $VRTScprght: Copyright 1993 - 2003 VERITAS Software Corporation, All Rights Reserved $ *
#***************************************************************************
BPJAVA_PORT=13722
VNETD_PORT=13724
NBJAVA_CONNECT_OPTION=0
NBJAVA_CLIENT_PORT_WINDOW=0 0
INSTALL_PATH=/usr/openv/java
INITIAL_MEMORY=36M
MAX_MEMORY=256M
MEM_USE_WARNING=80
FORCE_IPADDR_LOOKUP=1

[Rahvs]

Many thanks for your reply, James.

I've searched for a file called nbj.conf without luck. I'm going to try to dig into the other *.conf files to find something similar.

If someone else knows how that file is called under MS Windows please let me know.

Regards,
Roberto

[YellowCap]

Same here !

Loading EMM Database ...

Activty Monitor panel takes 7 mins -10 mins to open !

I don't use the Java version ...


Message Edited by YellowCap on 02-21-2008 12:06 PM

[terryd3]

I just upgraded from 6.5 to 6.5.2A and had the same problem with my clients caching and taking a long time to load in the right pane.  I made the changes in nbj.conf, but still have to wait 2 or 3 minutes for them to appear.  Here is my nbj.conf file settings.  I remarked the original settings.  Any suggestions?

BPJAVA_PORT=13722
VNETD_PORT=13724
NBJAVA_CONNECT_OPTION=1
NBJAVA_CLIENT_PORT_WINDOW=0 0
INSTALL_PATH=/usr/openv/java
#INITIAL_MEMORY=36M
INITIAL_MEMORY=256M
#MAX_MEMORY=256M
MAX_MEMORY=1024M
MEM_USE_WARNING=80
#FORCE_IPADDR_LOOKUP=1
FORCE_IPADDR_LOOKUP=0
USE_NBJAUTH_WITH_ENHAUTH=0
NBJAVA_CORBA_DEFAULT_TIMEOUT=60
NBJAVA_CORBA_LONG_TIMEOUT=1800

[Omar_Villa]

you can try this:

Increase memory buffers on java client

Open the java folder and find "Setconf.bat" RIGHT click and edit this file. Find the set of lines as shown below. (Yours may look a little different but the same lines will exist)

SET INITIAL_MEMORY=36M

SET MAX_MEMORY=256M

SET MEM_USE_WARNING=80

SET NBJAVA_CONNECT_OPTION=1

SET NBJAVA_CLIENT_PORT_WINDOW=0 0

SET FORCE_IPADDR_LOOKUP=0

SET USE_NBJAUTH_WITH_ENHAUTH=0

SET BPJAVA_PORT=13722

SET VNETD_PORT=13724

REM SET NBJAVA_CORBA_DEFAULT_TIMEOUT=60

REM SET NBJAVA_CORBA_LONG_TIMEOUT=1800

SET NBJDIR=%INSTALL_PATH%

SET VXSSATLIBPATH=%VXSSAT_INSTALL_PATH%\bin

SET JAVALIBPATH=%NBJDIR%;%VXSSATLIBPATH%

Now Change the Following lines :

OLD

SET INITIAL_MEMORY=36M

SET MAX_MEMORY=256M

SET FORCE_IPADDR_LOOKUP=1

NEW

SET INITIAL_MEMORY=128M

SET MAX_MEMORY=512M

SET FORCE_IPADDR_LOOKUP=0

Save and Close the file. Now reopen Netbackup Java 6.5 and enjoy loading the client list in a minute or two tops.

[Boon_Cheng_Lee]

Hi All,

I am facing the same issue but not via Java console but it's the NBU Admin Console...

Anyone has solution to this issue?

Cheers,

Bclee

[Boon_Cheng_Lee]

my issue has been resolved!!!   it's due to a decommissioned media server which did not properly decommissioned...  Hence during console startup, it's trying to hunt for the decommissioned server...  that's y it's taking a long time.

[Omar_Villa]

Most of the Java or GUI delays are because the media server are not available or not healthy