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Veritas.com
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Status code 800

jluis
Level 4

‎01-16-2012 10:22 AM

Hello,

I've daily a few errors with status code 800 on duplication jobs via SLP.

Job's log:

 

01/15/2012 10:28:17 - awaiting resource netbackup-sc-hcart3-robot-acs-1. Waiting for resources. 
          Reason: Drives are in use, Media server: ronda, 
          Robot Type(Number): ACS(1), Media ID: N/A, Drive Name: N/A, 
          Volume Pool: Vault_Shirus, Storage Unit: netbackup-sc-hcart3-robot-acs-1, Drive Scan Host: N/A, 
          Disk Pool: N/A, Disk Volume: N/A 
01/15/2012 10:30:00 - Error nbjm (pid=6920) NBU status: 800, EMM status: SQL query returned serialization failure
01/15/2012 10:30:00 - Error nbjm (pid=6920) NBU status: 800, EMM status: SQL query returned serialization failure
01/15/2012 10:30:00 - Error nbjm (pid=6920) NBU status: 800, EMM status: SQL query returned serialization failure
01/15/2012 10:30:00 - Error nbjm (pid=6920) NBU status: 800, EMM status: SQL query returned serialization failure
01/15/2012 10:30:01 - end Duplicate; elapsed time 3:10:48
resource request failed  (800)
 
bperror -problems:
 
1326681996 1 2 16 netbackup-sc 3471603 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471603 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471603 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471603 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471603 -1 0 NONE nbpem duplicate exited with status 800 (resource request failed)
1326681996 1 2 16 netbackup-sc 3471835 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471835 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471835 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471835 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3472019 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681996 1 2 16 netbackup-sc 3471835 -1 0 NONE nbpem duplicate exited with status 800 (resource request failed)
1326681996 1 2 16 netbackup-sc 3472019 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681997 1 2 16 netbackup-sc 3472019 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
1326681997 1 2 16 netbackup-sc 3472019 0 0 *NULL* nbjm NBU status: 800, EMM status: SQL query returned serialization failure
 
 
nbjm:
 
bpadm.ronda bash # grep 3471603 /usr/openv/logs/nbjm/51216-117-182616334-120116-0000000000.log 
2,51216,117,117,9046955,1326672931868,6920,10,0:,0:,0:,0,(199|A7:3471603|i32:4|A22:SLP_Multiple_Lifecycle|i32:36|A3:Dup|i32:2|A12:netbackup-sc|)
3,51216,117,117,9046956,1326672931869,6920,10,0:,0:,13:jobid=3471603,(221|A7:3471603|A1:0|)
3,51216,117,117,9046957,1326672931870,6920,10,0:,0:,15:ownerid=3471603,(237|A7:3471603|A1:0|)
0,51216,117,117,1,1326672931870,6920,10,15:ownerid=3471603,86:(111167480) ExportedResourceMgr, jobid=3471603, reqid=0(../ExportedResourceMgr.cpp:71),40:ExportedResourceMgr::ExportedResourceMgr,1
0,51216,117,117,1,1326672931902,6920,10,13:jobid=3471603,43:(1107564d8) state=0(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,2,1326672931903,6920,10,15:ownerid=3471603,87:NO reservation found for ExportRequest = 17 reqNum = -1(../ExportedResourceMgr.cpp:553),36:ExportedResourceMgr::findReservation,1
0,51216,117,117,9046963,1326672931903,6920,10,0:,383:queueing RB RBrequestResources : JMRequestID={33E5971E-3FD7-11E1-9C6A-00212808010E}, userAllocationId=jobid=3471603, request timeout=0, priority=2, secondaryPriority=0, requestorDescription=COMMAND_JOB_3471603, master server=netbackup-sc, requestSequence[0] provider=NamedResourceProvider, resourcename=LCM_netbackup-sc-hcart3-robot-acs-1 -- retry count=-1(../CallbackQueue.cpp:1356),26:DefaultQueue::queueRequest,1
0,51216,117,117,9046964,1326672931903,6920,11,0:,160:sending RB RBrequestResources : JMRequestID={33E5971E-3FD7-11E1-9C6A-00212808010E}, userAllocationId=jobid=3471603, request timeout=0(../CallbackQueue.cpp:1482),26:DefaultQueue::handle_input,1
0,51216,117,117,2,1326672951918,6920,11,13:jobid=3471603,43:(1107564d8) state=1(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,3,1326672951918,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
1,51216,117,117,9049522,1326674092122,6920,6,0:,0:,33:ResCallback_i::resourcesAvailable,3,(248|A13:jobid=3471603|A38:{33E5971E-3FD7-11E1-9C6A-00212808010E}|)
0,51216,117,117,3,1326674092122,6920,6,13:jobid=3471603,43:(1107564d8) state=1(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,4,1326674092122,6920,6,13:jobid=3471603,43:(1107564d8) state=1(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,5,1326674092181,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,6,1326674093178,6920,10,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
1,51216,117,117,9049548,1326674093538,6920,1,0:,0:,38:JobInst_i::requestResourcesWithTimeout,3,(257|A7:3471603|A7:3471603|i32:1|u32:4|A38:{E846CFFA-3FD9-11E1-AC38-00212808010E}|)
0,51216,117,117,4,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=12, reqNum=0, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,5,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=12, reqNum=1, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,6,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=13, reqNum=2, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,7,1326674093540,6920,1,15:ownerid=3471603,120:(111167480) NO matching exported resource for request of type=3, reqNum=3, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,8,1326674093540,6920,1,15:ownerid=3471603,86:NO reservation found for ExportRequest = 12 reqNum = 0(../ExportedResourceMgr.cpp:553),36:ExportedResourceMgr::findReservation,1
0,51216,117,117,9,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=12, reqNum=0, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,10,1326674093540,6920,1,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:578),43:ExportedResourceMgr::findGroupReservationId,1
0,51216,117,117,11,1326674093540,6920,1,15:ownerid=3471603,86:NO reservation found for ExportRequest = 12 reqNum = 1(../ExportedResourceMgr.cpp:553),36:ExportedResourceMgr::findReservation,1
0,51216,117,117,12,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=12, reqNum=1, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,13,1326674093540,6920,1,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:578),43:ExportedResourceMgr::findGroupReservationId,1
0,51216,117,117,14,1326674093540,6920,1,15:ownerid=3471603,86:NO reservation found for ExportRequest = 13 reqNum = 2(../ExportedResourceMgr.cpp:553),36:ExportedResourceMgr::findReservation,1
0,51216,117,117,15,1326674093540,6920,1,15:ownerid=3471603,121:(111167480) NO matching exported resource for request of type=13, reqNum=2, consume=false(../ExportedResourceMgr.cpp:626),35:ExportedResourceMgr::findExported_1,1
0,51216,117,117,16,1326674093540,6920,1,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:578),43:ExportedResourceMgr::findGroupReservationId,1
0,51216,117,117,17,1326674093541,6920,1,15:ownerid=3471603,85:NO reservation found for ExportRequest = 3 reqNum = 3(../ExportedResourceMgr.cpp:553),36:ExportedResourceMgr::findReservation,1
0,51216,117,117,9049550,1326674093541,6920,1,0:,375:queueing RB RBrequestResources : JMRequestID={E8498736-3FD9-11E1-A8BF-00212808010E}, userAllocationId=jobid=3471603, request timeout=0, priority=2, secondaryPriority=0, requestorDescription=COMMAND_JOB_3471603, master server=netbackup-sc, requestSequence[0] provider=ReservationGroupProvider, resourcename=ReservationGroupProvider -- retry count=-1(../CallbackQueue.cpp:1356),26:DefaultQueue::queueRequest,1
0,51216,117,117,9049551,1326674093542,6920,10,0:,160:sending RB RBrequestResources : JMRequestID={E8498736-3FD9-11E1-A8BF-00212808010E}, userAllocationId=jobid=3471603, request timeout=0(../CallbackQueue.cpp:1482),26:DefaultQueue::handle_input,1
0,51216,117,117,7,1326674751973,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,18,1326674751973,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,8,1326674752347,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,19,1326674752347,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,9,1326674763358,6920,7,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,20,1326674763358,6920,7,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,10,1326674774666,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,21,1326674774666,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,11,1326674781412,6920,1,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,22,1326674781412,6920,1,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,12,1326674953411,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,23,1326674953411,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,13,1326676753458,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,24,1326676753458,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,14,1326676753769,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,25,1326676753769,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,15,1326676753807,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,26,1326676753807,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,16,1326676759114,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,27,1326676759114,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,17,1326676771287,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,28,1326676771287,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,18,1326676774648,6920,7,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,29,1326676774649,6920,7,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,19,1326677009024,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,30,1326677009024,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,20,1326678809109,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,31,1326678809109,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,21,1326678809742,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,32,1326678809742,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,22,1326678812043,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,33,1326678812043,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,23,1326678812082,6920,11,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,34,1326678812082,6920,11,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,24,1326678812122,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,35,1326678812122,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,25,1326678835902,6920,7,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,36,1326678835902,6920,7,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,26,1326678867028,6920,6,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,37,1326678867028,6920,6,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,27,1326679096742,6920,6,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,38,1326679096742,6920,6,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,28,1326680896782,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,39,1326680896783,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,29,1326680897164,6920,6,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,40,1326680897164,6920,6,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,30,1326680898750,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,41,1326680898750,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,31,1326680898786,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,42,1326680898786,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,32,1326680898827,6920,6,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,43,1326680898827,6920,6,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,33,1326680898867,6920,10,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,44,1326680898867,6920,10,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,34,1326680913110,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,45,1326680913110,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,35,1326680922403,6920,5,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,46,1326680922403,6920,5,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
0,51216,117,117,36,1326681158592,6920,10,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,47,1326681158592,6920,10,15:ownerid=3471603,71:(111167480) NO group reservations found(../ExportedResourceMgr.cpp:601),46:ExportedResourceMgr::isGroupReservationPresent,1
1,51216,117,117,9074800,1326681996240,6920,6,0:,0:,28:ResCallback_i::requestFailed,1,(250|A13:jobid=3471603|i32:2007077|)
2,51216,117,117,37,1326681996298,6920,6,13:jobid=3471603,0:,0:,2,(131|A71: NBU status: 800, EMM status: SQL query returned serialization|)ailure
2,51216,117,117,38,1326681996311,6920,6,13:jobid=3471603,0:,0:,2,(131|A71: NBU status: 800, EMM status: SQL query returned serialization|)ailure
2,51216,117,117,39,1326681996326,6920,6,13:jobid=3471603,0:,0:,2,(131|A71: NBU status: 800, EMM status: SQL query returned serialization|)ailure
2,51216,117,117,40,1326681996343,6920,6,13:jobid=3471603,0:,0:,2,(131|A71: NBU status: 800, EMM status: SQL query returned serialization|)ailure
1,51216,117,117,9074803,1326681996344,6920,6,0:,0:,28:ResCallback_i::requestFailed,1,(250|A13:jobid=3471603|i32:800|)
0,51216,117,117,41,1326681996367,6920,9,13:jobid=3471603,43:(1107564d8) state=4(../JobInstance.cpp:316),18:JobInstance::state,1
0,51216,117,117,9074807,1326681996368,6920,9,0:,113:queueing JL updateJobStatus : jobid=3471603, status=800, birthtime=0 -- retry count=-1(../CallbackQueue.cpp:1356),26:DefaultQueue::queueRequest,1
0,51216,117,117,9074808,1326681996368,6920,10,0:,81:sending JL updateJobStatus : jobid=3471603, status=800(../CallbackQueue.cpp:1482),26:DefaultQueue::handle_input,1
CommandArgs =          -dstunit netbackup-sc-hcart3-robot-acs-1,netbackup-sc-hcart3-robot-acs-1 -dp Offsite,Vault_Rman_B_ArchLog -fail_on_error 0,0 -rl 1,9 -owner *ANY*,*ANY* -dcn 2,3 -number_copies 2 -cn 1 -lcm -altreadhost netbackup-sc -priority 2 -Bidfile /usr/openv/va(../CommandJob.cpp:93),23:CommandJob::~CommandJob,1
0,51216,117,117,9074844,1326681998127,6920,10,0:,86:(100d2d098) job not found in the delayed job map, jobid=3471603(../JobMapper.cpp:1052),26:JobMapper::startDelayedJob,1
 
nbpem:
 
bpadm.ronda bash # grep 3471603 /usr/openv/logs/nbpem/51216-116-182616334-120116-0000000000.log
3,51216,116,116,1026005,1326672931823,7007,15,0:,0:,13:jobid=3471603,(183|A7:3471603|A2:-1|A4:NONE|i32:2|A0:|A26:ID:101698608 CTX:101698608|A22:SLP_Multiple_Lifecycle|)
0,51216,116,116,1,1326672931824,7007,11,13:jobid=3471603,77:(ID:101698608 CTX:101698608) Registered for email(../RecoverableJob.cpp:2712),32:RecoverableJob::registerForEmail,1
1,51216,116,116,2,1326672931824,7007,11,13:jobid=3471603,0:,15:CommandJob::run,1,(215|A7:3471603|)
1,51216,116,116,3,1326681996371,7007,9,13:jobid=3471603,0:,31:RecoverableJob::doJobCompletion,1,(216|A7:3471603|i32:800|)
0,51216,116,116,4,1326681996383,7007,4,13:jobid=3471603,71:(ID:101698608 CTX:101698608) Active subtask count=0(../PemTask.cpp:529),21:PemTask::taskComplete,1
2,51216,116,116,5,1326681996398,7007,4,13:jobid=3471603,0:,0:,0,(14|A4:NONE|A22:SLP_Multiple_Lifecycle|A3:Dup|A3:800|A23:resource request failed|)
2,51216,116,116,6,1326681996458,7007,4,13:jobid=3471603,0:,0:,2,(143|A3:800|A23:resource request failed|)
 
 
Any ideas ??
 
Thanks in advance!
 
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7 REPLIES 7

MKT
Level 5
Employee Accredited

‎01-16-2012 10:47 AM

usually indicates a resource issue on the NetBackup Sybase database.  Try tuning via this article:

http://www.symantec.com/docs/TECH164024

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jluis
Level 4

‎01-16-2012 11:51 PM

We modified the parameters on emm.conf and server.conf as the article suggest, after consulting Symantec tech support, but errors don't go. 

This is Netbackup 7.1.0.1 on clustered Solaris master.

emm log:

 

51216-111-182616344-111203-0000000074.log:0,51216,321,111,195,1322940481292,29267,32,0:,187:SQL - retval=DB_ERROR_SQLSerializationFailure(2007077) retdal=-1 native=<-307> sqlerror=<[Sybase][ODBC Driver][SQL Anywhere]All threads are blocked> sqlstate=<40001>(DbConnection.cpp:436),19:DbConnection::Fetch,1 

51216-111-182616344-111203-0000000074.log:0,51216,143,111,7,1322940481297,29267,32,13:jobid=3350927,100:EXIT STATUS = 2007077 (EMM_ERROR_SQLSerializationFail,12:allocateTwin,1urned serialization failure) 

 

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Amaan
Level 6

‎01-17-2012 04:01 PM

Make sure you have enough space within the drive where NB resides. As i know if you will have less than 10% space in the drive your emm will shut down and will cause for the above failure.

If your NB is installed in the D:\ drive check the capacity of this drive and make sure you have enough space.

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Amaan
Level 6

‎01-17-2012 04:05 PM

Make some space in the drive and let us know the result if this is the reason of the failure. We had a same situation. Tuning of the parameters didnt help for us as well.

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jluis
Level 4

‎01-18-2012 01:46 AM

bpadm.ronda bash # ls -lh /opt/VRTSnbu/db/data 

total 993855
-rw-------   1 root     root         25M Jun 28  2011 DARS_DATA.db
-rw-------   1 root     root         25M Jun 28  2011 DARS_INDEX.db
-rw-------   1 root     root         25M Jan 18 10:42 DBM_DATA.db
-rw-------   1 root     root         25M Jan 18 10:42 DBM_INDEX.db
-rw-------   1 root     root         53M Jan 18 10:43 EMM_DATA.db
-rw-------   1 root     root         26M Jan 18 10:42 EMM_INDEX.db
-rw-------   1 root     root        2.3M Jan 18 10:40 NBAZDB.db
-rw-------   1 root     root        320K Jan 18 10:40 NBAZDB.log
-rw-------   1 root     root         13M Jan 18 10:42 NBDB.db
-rw-------   1 root     root        291M Jan 18 10:43 NBDB.log
-rw-------   1 root     root         564 Jan 18 06:00 vxdbms.conf
 
bpadm.ronda bash # df -h /opt/VRTSnbu/db/data
Filesystem             size   used  avail capacity  Mounted on
vrnetbackup/VRTSnbu    383G   105G   277G    28%    /opt/VRTSnbu
 
This is a ZFS pool.
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jluis
Level 4

‎01-18-2012 05:28 AM

In some jobs with status code 800 the STU asigned is  **NULL**

searching for errors on parent SLP job :

 

 

01/18/12 05:10:31.114 [Debug] NB 51216 nbrb 118 PID:6826 TID:10 File ID:118 [jobid=3478284] 1 [ResBroker_i::holdOne] tracking error status (RBErrorInfo: errorStatus=2005034 retryClass="MDS Defined Retry" retryReason=2 retryText="MDS_RETRY 2 ronda 1 1 *NULL* *NULL* Offsite netbackup-sc-hcart3-robot-acs-1 *NULL* 0 *NULL* *NULL*" retryResource=netbackup-sc-hcart3-robot-acs-1)
...
...
 01/18/12 05:15:50.793 [Debug] NB 51216 nbrb 118 PID:6826 TID:10 File ID:118 [jobid=3478284] 1 [ResBroker_i::holdOne] new error status (RBErrorInfo: errorStatus=2005034 retryClass="MDS Defined Retry" retryReason=2 retryText="MDS_RETRY 2 ronda 1 1 *NULL* *NULL* Vault_Rman_Basico netbackup-sc-hcart3-robot-acs-1 *NULL* 0 *NULL* *NULL*" retryResource=netbackup-sc-hcart3-robot-acs-1)

 

 

any ideas ??

Thanks in advance.

P.S: I've attach SLP jobs and complete SLP parent job

jobid3478284.txt
251 KB
800.png
30 KB
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Mark_Solutions
Level 6
Partner Accredited Certified

‎01-18-2012 06:07 AM

Job ID 3478286 does not appear in that log

Can you run an All Log Entries report from the time the parent job started until the time this one failed so that we can see what is going on

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