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Unable to login,status:514

ankur1809
Level 5

I am not able to log into the Netbackup Java Admin console. It was running all Ok. Today morning itself its not possible to login.What could be the best resolution for the same.

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Level 6
Partner    VIP    Accredited Certified

Was NBU upgraded or patched on the master server?

If so, you need to patch Java on your desktop as well.

 

> bperror -S 514 -r
NB-Java: bpjava-msvc is not compatible with this application version (application_version). You may try logon to a different NetBackup host or exit the application. The remote NetBackup host has to be configured with the same version of NetBackup as the host you started the application on.

In some instances, this message concludes with
Check the log file for more details.
The NetBackup-Java application server (on the remote host you log in to) is not the same version as the NetBackup-Java interface on your local host. The two are therefore incompatible.

Do the following, as appropriate:
* Log in to a different NetBackup remote host.
* Upgrade the NetBackup software on either of the following: the specified computer in the logon dialog box or the local  host where you started the NetBackup Java interface.
 

 

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2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Was NBU upgraded or patched on the master server?

If so, you need to patch Java on your desktop as well.

 

> bperror -S 514 -r
NB-Java: bpjava-msvc is not compatible with this application version (application_version). You may try logon to a different NetBackup host or exit the application. The remote NetBackup host has to be configured with the same version of NetBackup as the host you started the application on.

In some instances, this message concludes with
Check the log file for more details.
The NetBackup-Java application server (on the remote host you log in to) is not the same version as the NetBackup-Java interface on your local host. The two are therefore incompatible.

Do the following, as appropriate:
* Log in to a different NetBackup remote host.
* Upgrade the NetBackup software on either of the following: the specified computer in the logon dialog box or the local  host where you started the NetBackup Java interface.
 

 

ankur1809
Level 5

Thanks Marianne for your help. The issue occured after new patch installed as NBU version was upgraded and previous one was not responding anymore.