06-11-2013 06:31 AM
Detected an attempt to install incorrect platform and/oroperating system and version client binaries on tibbemedbs09.tibbe.eu.jnj.com.client_config_failed
[root@nbuclient netbackup]# cat /etc/redhat-release Red Hat Enterprise Linux AS release 4 (Nahant Update 8) [root@nbuclient netbackup]# [root@nbuclient netbackup]# uname -a Linux nbuclient 2.6.9-89.0.18.nv4.8hugemem #1 SMP Thu Dec 17 09:33:02 EST 2009 i686 athlon i386 GNU/Linux [root@nbuclient netbackup]# cat /usr/openv/netbackup/bin/version NetBackup-RedHat2.6 6.5.6
Solved! Go to Solution.
06-11-2013 06:51 AM
You'll need to upgrade the client to 64-bit OS
Support for 32-bit OS ended with NetBackup v7.1
06-11-2013 06:51 AM
You'll need to upgrade the client to 64-bit OS
Support for 32-bit OS ended with NetBackup v7.1
06-11-2013 06:52 AM
http://www.symantec.com/docs/TECH76648 - Red hat 4
NetBackup 7.5 and later does not support this Operating System on this CPU Architecture. However, support for this Operating System can change if the marketposition or vendor support changes
06-11-2013 07:12 AM
Just leave it at 6.5.6
If you really really need to use NetBackup 7.5.0.4, look to refresh your hardware!
06-11-2013 09:56 AM
FYI- If you leave it at 6.5.6 and need help from support, you will need to refresh the hardware as 6.5.x has been end of life since last OCT and no eslcations will be accepted.
06-11-2013 09:42 PM
Thanks all for you comment and suggestion. I got it as Red Hat 4 with 32 bit is not compatible for NBU7.x.