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We are getting Error 303 at the end of a vault, don't understand why?

2540Lancaster
Level 4

‎07-27-2011 11:40 AM

Hello We are getting error 303

2011-07-27 1:02:42 PM - Info nbjm(pid=1684) starting backup job (jobid=120806) for client cbsnbk011, policy _DailyVault, schedule Full 
2011-07-27 1:02:42 PM - Info nbjm(pid=1684) requesting NO_STORAGE_UNIT resources from RB for backup job (jobid=120806, request id:{ED2478CA-54C3-4BDF-943B-ADD41757B956}) 
2011-07-27 1:02:42 PM - requesting resource cbsnbk011.NBVAULT.MAXJOBS
2011-07-27 1:02:42 PM - requesting resource cbsnbk011.NBU_POLICY.MAXJOBS._DailyVault
2011-07-27 1:02:42 PM - granted resource cbsnbk011.NBVAULT.MAXJOBS
2011-07-27 1:02:42 PM - granted resource cbsnbk011.NBU_POLICY.MAXJOBS._DailyVault
2011-07-27 1:02:42 PM - estimated 0 Kbytes needed
2011-07-27 1:02:42 PM - begin Parent Job
2011-07-27 1:02:42 PM - begin Vault, Start Notify Script
2011-07-27 1:02:42 PM - Info RUNCMD(pid=7916) started           
2011-07-27 1:02:42 PM - Info RUNCMD(pid=7916) exiting with status: 0        
Status 0
2011-07-27 1:02:42 PM - end Vault, Start Notify Script; elapsed time: 00:00:00
2011-07-27 1:02:42 PM - begin Vault, Execute Script
2011-07-27 1:02:42 PM - started process bpbrm (6564)
2011-07-27 1:02:43 PM - vault waiting for session ID lock
2011-07-27 1:02:43 PM - requesting resource cbsnbk011.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_DAILY
2011-07-27 1:02:43 PM - granted resource cbsnbk011.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_DAILY
2011-07-27 1:02:44 PM - vault session ID lock acquired
2011-07-27 1:02:44 PM - vault session ID lock released
2011-07-27 1:17:58 PM - vault global lock released
2011-07-27 1:18:02 PM - end writing
Status 303
2011-07-27 1:18:02 PM - end Vault, Execute Script; elapsed time: 00:15:20
2011-07-27 1:18:02 PM - begin Vault, Stop On Error
Status 0
2011-07-27 1:18:02 PM - end Vault, Stop On Error; elapsed time: 00:00:00
2011-07-27 1:18:02 PM - begin Vault, End Notify Script
2011-07-27 1:18:02 PM - Info RUNCMD(pid=6284) started           
2011-07-27 1:18:02 PM - Info RUNCMD(pid=6284) exiting with status: 0        
Status 0
2011-07-27 1:18:02 PM - end Vault, End Notify Script; elapsed time: 00:00:00
Status 303
2011-07-27 1:18:02 PM - end Parent Job; elapsed time: 00:15:20
error encountered executing Media Manager command(303)

I don't understand why we are getting this error, Can anyone explain? 

Thank you

 

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1 REPLY 1

Will_Restore
Level 6

‎07-27-2011 11:56 AM

Message: error encountered executing Media Manager command

Explanation: This error occurs when a Media and Device Management command fails during a Vault job.Recommended action: For the actual error that caused the command to fail,

review the Vault debug log in the following directory:

UNIX: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault Also review the summary.log in each of the sidxxxdirectories that had problems:

UNIX: /usr/openv/netbackup/vault/sessions/vault_name/sidxxxWindows: install_path\NetBackup\vault\sessions\vault_name\sidxxx

(where xxx is the session ID) Try running the command (with the same arguments as in the log file) to see the actual error. Ensure that the Media and Device Management daemons are running. Also ensure that the robot is functional and you can communicate with it (for example, inventory the robot through the GUI).

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