Hello All,
I am facing a Problem in my NB environment. One of my windows 2008 R2 media server is not detecting Dell PTL.
Scan -changer giving me no output neither tpautoconf -r .
However tpautoconf -t is showing all tape drives. We have reinstated the OS too still PTL is not visible.Need technical help with steps to perform.
Issue:-Some actions done on Media Server:
- Presenting on LUN on the four HBA ports not used by the drivers of the library,
- This LUN was visible on the height path,
- So the MPIO (Microsoft) tools has been activated,
- Then a reboot was required, reboot done and the LUN was visible only once,
- After that all the drive was still available but the library was not accessible.
Once the problem come we have deactivated the MPIO feature and unmapped the LUN. But unfortunately the library still not visible.
The O/P of Scan -Changer is empty.
We have Reinstall the OS and Netbackup too.But the same issue.
Can any one help me in this.Its really very urgent and a Big issue for us.
