05-31-2011 08:20 AM
Netbackup 7.0 – Window 2003 Server
VMware 4.1 - Netbackup backing up Vms using Vstorage API
We’re having a few issues with our new VMware Windows 2008 guests locking up occasionally during the snapshot process of the backup. However, the backup job does go on to complete successfully.
The system event log shows the error
Event ID 12
Source PlugPlayManager
The device 'VMware Virtual disk SCSI Disk Device' (SCSI\Disk&Ven_VMware&Prod_Virtual_disk\5&22be343f&0&000300) disappeared from the system without first being prepared for removal.
This says to me that maybe the OS isn’t being quiesed when the snapshot is taken.
Has anyone else had this problem, and is there a fix or workaround?
Cheers
06-01-2011 04:35 AM
Please check the Automunt settings for the LUNs on which 2008 VM is residing.
Automount settings need to be disabled via diskpart on the backup host.
Regards-
Ravi Singh