can't login to Netbackup Administration Console via remote console intalled on my laptop

[Lacey_Chu]

Hi Experts,

The Netbackup master server ( version 7.6.1.2 ) is installed on redhatlinux 6.X.

I installed remote console 7.6.1.2 on my laptop which is windows 7.

I added the hostname and IP address to each other's hosts file.

Added my laptop's hostname as additional server to the master server.

There is one problem that our IT opened the telnet ports 1556, 13782 and 13724, but I couldn't telnet my laptop on 1556 from master server.

Is this the key point that I couldn't login to Netbackup Administration Console??

Could any one help me on this problem? Great thanks to you!

Regards,

Lacey

[RiaanBadenhorst · Accepted solution]

Yes that would be a problem. check your firewall on your desktop

[Lacey_Chu]

I stopped the Windows Firewall of my laptop.

But it didn't help.

[sdo]

To add an inbound firewall rule to your laptop/desktop:

...show which profiles are active, i.e. which of private, public, domain has firewall enabled:

netsh advfirewall show allprofiles | findstr /i "^$ settings state"

...show which profiles are used by NICs:

netsh advfirewall monitor show currentprofile

...add rule inbound (change the IPs or subnets from 10.0.0.0/8 to meet your needs), you may also need to change profile=domain to profile=private or profile=public or even profile=all:

netsh advfirewall firewall add rule name=a-in-nbu-vrts-pbx dir=in action=allow protocol=TCP localport=1556,13724 localip=10.0.0.0/8 remoteport=any remoteip=10.0.0.0/8 profile=domain  program="C:\Program Files (x86)\Veritas\VxPBX\bin\pbx_exchange.exe" interface=lan

....show/check the rule:

netsh advfirewall firewall show rule name=a-in-nbu-vrts-pbx verbose

[RiaanBadenhorst]

LOL, SDO you windows Nerd :p

[Marianne]

Ports must be opened in both directions. Another thought : Rather use Java Admin Console. It's a lot easier to get working with Unix/Linux Master servers, plus Windows Admin Console is dropped in next NBU version.

[sdo]

:p

[mph999]

Ha ha Riaan ...

You do realise what sdo has just done don't you ...

Only gone and advertised himself as the 'windows go to expert' when us Unix chaps are having a meltdown ...

[sdo]

No expert at all - I only know just enough about Windows to be able to make a real proper mess of things.

:)   fingers crossed it'll never happen.

[mph999]

Too late, we've just had a quick meeting  and voted you an expert ...

[Lacey_Chu]

Hi sdo,

The results of the first two commands were listed below.

For the third command, what is localip and remoteip? Is remoteip the ip of my laptop? The ip of NBU master server is localip??

Thanks!

[sdo]

In the add firewall rule command - the local IP is the IP (or subnet) of the machine upon which you are creating the rule -  and the remote IP is the address (or subnet) of the server that you want to allow inwards through your firewall.

[RiaanBadenhorst]

Martin had my proxy :)

[Lacey_Chu]

After adding the firewall rule, I could ping my laptop from NBU master server now. But I still couldn't login to Netbackup Administration Console from my laptop.

Is there any other steps that I need to do?

[Lacey_Chu]

Hi sdo,

The snapshot is attached. Could you please help have a look? Thanks!

[Andrew_Madsen]

HAve you been able to telnet to the server over port 1556 yet?