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failed with status 24 socket write failed

spacegent
Not applicable

Hi all,

I am very new to netback so please help 

 

I keep getting error with satus 24 on my linux client machine, these clients are on our vmware infracstructure. 

 

please see the deatils of the 


04/25/2016 20:15:01 - Info nbjm (pid=992) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=2378900, request id:{63B6CA1A-0B22-11E6-BE4E-002128B8EEE4})
04/25/2016 20:15:01 - requesting resource SL500_LTO5
04/25/2016 20:15:01 - requesting resource mbganbu1.NBU_CLIENT.MAXJOBS.LNDCIRALFTP01
04/25/2016 20:15:01 - requesting resource mbganbu1.NBU_POLICY.MAXJOBS.SEP_VMs_APG_IB_Tape
04/25/2016 20:15:01 - Info nbrb (pid=933) Limit has been reached for the logical resource 
04/25/2016 20:35:10 - granted resource  mbganbu1.NBU_CLIENT.MAXJOBS.LNDCIRALFTP01
04/25/2016 20:35:10 - granted resource  mbganbu1.NBU_POLICY.MAXJOBS.SEP_VMs_APG_IB_Tape
04/25/2016 20:35:10 - granted resource  IN5066
04/25/2016 20:35:10 - granted resource  HP.ULTRIUM5-SCSI.000
04/25/2016 20:35:10 - granted resource  SL500_LTO5
04/25/2016 20:35:10 - estimated 184934 kbytes needed
04/25/2016 20:35:10 - begin Parent Job
04/25/2016 20:35:10 - begin VMware: Start Notify Script
04/25/2016 20:35:11 - Info RUNCMD (pid=8481) started
04/25/2016 20:35:11 - Info RUNCMD (pid=8481) exiting with status: 0
Operation Status: 0
04/25/2016 20:35:11 - end VMware: Start Notify Script; elapsed time 0:00:01
04/25/2016 20:35:11 - begin VMware: Step By Condition
Operation Status: 0
04/25/2016 20:35:11 - end VMware: Step By Condition; elapsed time 0:00:00
04/25/2016 20:35:11 - begin VMware: Read File List
Operation Status: 0
04/25/2016 20:35:11 - end VMware: Read File List; elapsed time 0:00:00
04/25/2016 20:35:11 - begin VMware: Create Snapshot
04/25/2016 20:35:12 - started process bpbrm (pid=8488)
04/25/2016 20:35:14 - Info bpbrm (pid=8488) LNDCIRALFTP01 is the host to backup data from
04/25/2016 20:35:14 - Info bpbrm (pid=8488) reading file list for client
04/25/2016 20:35:14 - Info bpbrm (pid=8488) start bpfis on client
04/25/2016 20:35:14 - Info bpbrm (pid=8488) Starting create snapshot processing
04/25/2016 20:35:16 - Info bpfis (pid=31880) Backup started
04/25/2016 20:35:16 - snapshot backup of client LNDCIRALFTP01 using method VMware_v2
04/25/2016 20:35:55 - end VMware: Create Snapshot; elapsed time 0:00:44
04/25/2016 20:35:55 - Info bpfis (pid=31880) done. status: 0
04/25/2016 20:35:55 - Info bpfis (pid=31880) done. status: 0: the requested operation was successfully completed
04/25/2016 20:35:55 - end writing
Operation Status: 0
04/25/2016 20:35:55 - end Parent Job; elapsed time 0:00:45
04/25/2016 20:35:55 - Info nbjm (pid=992) snapshotid=LNDCIRALFTP01_1461616510
04/25/2016 20:35:55 - begin VMware: Policy Execution Manager Preprocessed
Operation Status: 24

04/25/2016 21:36:34 - end VMware: Policy Execution Manager Preprocessed; elapsed time 1:00:39
04/25/2016 21:36:34 - begin VMware: Stop On Error
Operation Status: 0
04/25/2016 21:36:34 - end VMware: Stop On Error; elapsed time 0:00:00
04/25/2016 21:36:34 - begin VMware: Delete Snapshot
04/25/2016 21:36:35 - started process bpbrm (pid=16347)
04/25/2016 21:36:37 - Info bpbrm (pid=16347) Starting delete snapshot processing
04/25/2016 21:36:38 - Info bpfis (pid=32214) Backup started
04/25/2016 21:36:47 - Info bpfis (pid=32214) done. status: 0
04/25/2016 21:36:47 - end VMware: Delete Snapshot; elapsed time 0:00:13
04/25/2016 21:36:47 - Info bpfis (pid=32214) done. status: 0: the requested operation was successfully completed
04/25/2016 21:36:47 - end writing
Operation Status: 0
04/25/2016 21:36:47 - begin VMware: End Notify Script
04/25/2016 21:36:47 - Info RUNCMD (pid=16365) started
04/25/2016 21:36:47 - Info RUNCMD (pid=16365) exiting with status: 0
Operation Status: 0
04/25/2016 21:36:47 - end VMware: End Notify Script; elapsed time 0:00:00
Operation Status: 24

socket write failed  (24)

 

Thanks
 

 

 

2 REPLIES 2

Will_Restore
Level 6

See Martin's comprehensive reply here:

https://www.veritas.com/community/forums/netbackup-failure-code-24#comment-7667961

 

 

nbutech
Level 6
Accredited Certified

Are you using query or you have manually selected the client by browsing ?

Does this happen with every linux client ?

 

Please refer the technote

NetBackup for VMware: notes on Linux virtual machines