occasionally over the past serveral months we've been getting restore jobs which show 'active', never mount a tape and never ends. Nothing on the Filer, no sessions started, no logs.
the restore job shows.
07/28/2010 10:40:49 - begin Restore
07/28/2010 10:40:50 - media needed: AK2173
07/28/2010 10:40:50 - media needed: AK3260
07/28/2010 10:40:50 - media needed: AK2023
07/28/2010 10:40:50 - media needed: AK2394
07/28/2010 10:40:50 - media needed: AK0815
07/28/2010 10:40:50 - media needed: AK2578
07/28/2010 10:40:50 - media needed: AK0950
07/28/2010 10:40:50 - media needed: AK2389
07/28/2010 10:40:50 - media needed: AK2531
07/28/2010 10:40:50 - media needed: AK2669
07/28/2010 10:40:50 - media needed: AK3018
07/28/2010 10:40:50 - media needed: AK3174
07/28/2010 10:40:50 - media needed: AK2906
07/28/2010 10:40:50 - media needed: AK0329
07/28/2010 10:40:50 - media needed: AK0903
07/28/2010 10:40:50 - media needed: AK2278
07/28/2010 10:40:50 - media needed: AK2367
07/28/2010 10:40:50 - media needed: AK3441
07/28/2010 10:40:50 - media needed: AK3443
07/28/2010 10:40:50 - media needed: AK3447
07/28/2010 10:40:50 - media needed: AK3267
07/28/2010 10:40:50 - media needed: AK2248
07/28/2010 10:40:50 - media needed: AK3232
07/28/2010 10:40:50 - media needed: AK0230
07/28/2010 10:40:50 - media needed: AK3163
07/28/2010 10:40:50 - media needed: AK0363
07/28/2010 10:40:50 - media needed: AK0059
07/28/2010 10:40:50 - media needed: AK0111
07/28/2010 10:40:50 - media needed: AK0169
07/28/2010 10:40:50 - media needed: AK0433
07/28/2010 10:40:50 - restoring from image aku211_1276412101
07/28/2010 10:40:52 - connecting
07/28/2010 10:40:52 - connected; connect time: 0:00:00
07/28/2010 10:40:52 - started process bptm (pid=4560)
bptm shows
10:40:52.920 [4560] <2> bptm: INITIATING (VERBOSE = 5): -r -c aku211 -cl aku211 -bt 1276412101 -b aku211_1276412101 -st 0 -mud 30 -host
name aku211 -L /usr/openv/netbackup/logs/user_ops/root/logs/jbp-05741280342448078603000000336-UpBUJi.log -ru root -rclnt aku250 -rclnth
ostname aku250 -firstblk 32226322504 -restoreid 1052802.001 -ct 19 -pid 4552 -lcmsg en_US.UTF-8 -lctime en_US.UTF-8 -no_callback -conne
ct_options 0x01010100 -jobid 1052802 -masterversion 650000 -S aku250 -ndmpport 27471
10:40:52.922 [4560] <2> bptm: PORT_STATUS = 0x01010100
10:40:52.922 [4560] <2> hosts_equal: The second name is empty
10:40:52.922 [4560] <2> hosts_equal: Comparing hosts
and
10:40:52.922 [4560] <2> hosts_equal: names are the same
10:40:52.922 [4560] <2> hosts_equal: Comparing hosts and
10:40:52.922 [4560] <2> hosts_equal: names are the same
10:40:52.922 [4560] <4> bptm: emmserver_name = aku250
10:40:52.922 [4560] <4> bptm: emmserver_port = 1556
10:40:53.624 [4560] <2> read_backup: ************************************************
10:40:53.624 [4560] <2> create_ndmp_frag_info: creating frag info for copy_num 1
10:40:53.624 [4560] <2> retrieve_files_file: [-1] database host = aku250
10:40:53.640 [4560] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
10:40:53.641 [4560] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
10:40:53.680 [4560] <2> logconnections: BPDBM CONNECT FROM 161.99.65.65.29287 TO 161.99.65.61.13724
10:40:54.262 [4560] <2> set_ndmp_tar_header_size: Setting tar header size to 512
10:40:54.262 [4560] <16> create_ndmp_frag_info: The size of this backup image has been modified. Expected size = 1486615552
10:40:54.263 [4560] <2> job_monitoring_exex: ACK disconnect
10:40:54.263 [4560] <2> job_disconnect: Disconnected
10:40:54.263 [4560] <2> bptm: EXITING with status 0 <----------
