09-21-2011 09:45 AM
struglling with dis issue for over a week. will start with the setup
trying a fresh install of NBU 7.0 as a media server on AIX 6.1 but it is failing.
tried uninstalling it and the pbx, also tried downloading fresh package from fileconnect and tried install again but still it fails.
Kernel is 64 bit. used this same package on other aix 6.1 servers and the install was successful. only this particular server is giving problems.
checked XLC which is the same as the other servers where the install was successful. tried restarting the pbx again still no go.
the procedure I use to install is transfer the tar package on the server and extract it at a temp location on the desired server. still the install procedure fails.
here are the logs for the install if you ppl can find anything helpful out of it
/var/tmp#> cat installpbx-983514-092011202423.log
[09-20-11-20:24:23] Verifying that script is being run by root
[09-20-11-20:24:23] User verified
[09-20-11-20:24:23] Machine details
AIX mp2rs113 1 6 00F69C964C00
[09-20-11-20:24:23] Installation directory and list of files in it
/usr/openv/netbackup/client/RS6000/AIX53
total 524776
-r-xr-xr-x 1 root bin 15 Jan 7 2010 .sizes
-rw-r--r-- 1 root bin 111168350 Jan 5 2010 JRE.tar.gz
-r-xr-xr-x 1 root bin 2146890 Jan 5 2010 PBX.tar.gz
-r-xr-xr-x 1 root bin 154544669 Jan 7 2010 client_bin.tar.gz
-r-xr-xr-x 1 root bin 63890 Jan 7 2010 client_config
-r-xr-xr-x 1 root bin 59859 Jan 7 2010 cp_to_client
-r-xr-xr-x 1 root bin 7445 Jan 7 2010 extract_java
lrwxrwxrwx 1 root bin 14 Sep 20 20:23 ftp_to_client -> install_client
-r-xr-xr-x 1 root bin 25030 Jan 7 2010 install_client
-r-xr-xr-x 1 root bin 39895 Jan 5 2010 installpbx
-r-xr-xr-x 1 root bin 2665 Jan 5 2010 move_libs
-rw-r--r-- 1 root bin 588 Jan 5 2010 nbj.conf
lrwxrwxrwx 1 root bin 14 Sep 20 20:23 sftp_to_client -> install_client
lrwxrwxrwx 1 root bin 14 Sep 20 20:23 ssh_to_client -> install_client
-r-xr-xr-x 1 root bin 594365 Jan 5 2010 tar
-r--r--r-- 1 root bin 20 Jan 5 2010 version
[09-20-11-20:24:23] Checking for VRTSpbx
[09-20-11-20:24:23] lslpp -l VRTSpbx
Fileset Level State Description
----------------------------------------------------------------------------
Path: /usr/lib/objrepos
VRTSpbx 1.4.0.1 COMMITTED Symantec Private Branch
Exchange Fileset
Path: /etc/objrepos
VRTSpbx 1.4.0.1 COMMITTED Symantec Private Branch
Exchange Fileset
[09-20-11-20:24:23] ERROR: Could not locate the build_version file for: VRTSpbx. Exiting as installation is bad
[09-20-11-20:24:23] Removing temporary directory
[09-20-11-20:24:23] rm -rf /var/tmp/VRTSpbx_983514
[09-20-11-20:24:23] installpbx exiting with return code: 1
[09-20-11-20:24:23] Please see installation log for more details
[09-20-11-20:24:23] Installation log located here: /var/tmp/installpbx-983514-092011202423.log
09-21-2011 11:53 AM
Please post the name of the package that you are trying to install from and output starting from './install'.
PBX does not need to be installed separately. It is installed as part of the server installation.
09-21-2011 01:32 PM
Fileset Level State Description
----------------------------------------------------------------------------
Path: /usr/lib/objrepos
VRTSpbx 1.4.0.1 COMMITTED Symantec Private Branch
Exchange Fileset Path: /etc/objrepos
VRTSpbx 1.4.0.1 COMMITTED Symantec Private Branch
Exchange Fileset
This tells us you already have PBX installed (or at least the script THINKS you do).
If you're not using PBX for any other products, would you be able to uninstall the existing VRTSpbx package and then retry the NetBackup installer?