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need help to install nbu 7.0 on Aix 6.1

nit
Level 3
Employee Accredited

struglling with dis issue for over a week. will start with the setup

trying a fresh install of NBU 7.0 as a media server on AIX 6.1 but it is failing.

tried uninstalling it and the pbx, also tried downloading fresh package from fileconnect and tried install again but still it fails.

Kernel is 64 bit. used this same package on other aix 6.1 servers and the install was successful. only this particular server is giving problems.

checked XLC which is the same as the other servers where the install was successful. tried restarting the pbx again still no go.

the procedure I use to install is transfer the tar package on the server and extract it at a temp location on the desired server. still the install procedure fails.

 

here are the logs for the install if you ppl can find anything helpful out of it

/var/tmp#> cat installpbx-983514-092011202423.log
[09-20-11-20:24:23] Verifying that script is being run by root
[09-20-11-20:24:23] User verified
[09-20-11-20:24:23] Machine details
AIX mp2rs113 1 6 00F69C964C00
[09-20-11-20:24:23] Installation directory and list of files in it
/usr/openv/netbackup/client/RS6000/AIX53
total 524776
-r-xr-xr-x    1 root     bin              15 Jan  7 2010  .sizes
-rw-r--r--    1 root     bin       111168350 Jan  5 2010  JRE.tar.gz
-r-xr-xr-x    1 root     bin         2146890 Jan  5 2010  PBX.tar.gz
-r-xr-xr-x    1 root     bin       154544669 Jan  7 2010  client_bin.tar.gz
-r-xr-xr-x    1 root     bin           63890 Jan  7 2010  client_config
-r-xr-xr-x    1 root     bin           59859 Jan  7 2010  cp_to_client
-r-xr-xr-x    1 root     bin            7445 Jan  7 2010  extract_java
lrwxrwxrwx    1 root     bin              14 Sep 20 20:23 ftp_to_client -> install_client
-r-xr-xr-x    1 root     bin           25030 Jan  7 2010  install_client
-r-xr-xr-x    1 root     bin           39895 Jan  5 2010  installpbx
-r-xr-xr-x    1 root     bin            2665 Jan  5 2010  move_libs
-rw-r--r--    1 root     bin             588 Jan  5 2010  nbj.conf
lrwxrwxrwx    1 root     bin              14 Sep 20 20:23 sftp_to_client -> install_client
lrwxrwxrwx    1 root     bin              14 Sep 20 20:23 ssh_to_client -> install_client
-r-xr-xr-x    1 root     bin          594365 Jan  5 2010  tar
-r--r--r--    1 root     bin              20 Jan  5 2010  version
[09-20-11-20:24:23] Checking for VRTSpbx
[09-20-11-20:24:23] lslpp -l VRTSpbx
  Fileset                      Level  State      Description
  ----------------------------------------------------------------------------
Path: /usr/lib/objrepos
  VRTSpbx                    1.4.0.1  COMMITTED  Symantec Private Branch
                                                 Exchange Fileset

Path: /etc/objrepos
  VRTSpbx                    1.4.0.1  COMMITTED  Symantec Private Branch
                                                 Exchange Fileset
[09-20-11-20:24:23] ERROR: Could not locate the build_version file for: VRTSpbx. Exiting as installation is bad
[09-20-11-20:24:23] Removing temporary directory
[09-20-11-20:24:23] rm -rf /var/tmp/VRTSpbx_983514
[09-20-11-20:24:23] installpbx exiting with return code: 1
[09-20-11-20:24:23] Please see installation log for more details
[09-20-11-20:24:23] Installation log located here: /var/tmp/installpbx-983514-092011202423.log

2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Please post the name of the package that you are trying to install from and output starting from './install'.

PBX does not need to be installed separately. It is installed as part of the server installation.

CRZ
Level 6
Employee Accredited Certified

  Fileset                      Level  State      Description
  ----------------------------------------------------------------------------
Path: /usr/lib/objrepos
  VRTSpbx                    1.4.0.1  COMMITTED  Symantec Private Branch
                                                 Exchange Fileset Path: /etc/objrepos
  VRTSpbx                    1.4.0.1  COMMITTED  Symantec Private Branch
                                                 Exchange Fileset

This tells us you already have PBX installed (or at least the script THINKS you do).

If you're not using PBX for any other products, would you be able to uninstall the existing VRTSpbx package and then retry the NetBackup installer?