sauvegarde le base Oracle

[fouzia]

bonjour,

un message d'erreur apparu lors de la sauvegarde de la base oracle a savoir :

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2/12/2014 3:28:08 PM - connected; connect time: 00:00:02

2/12/2014 3:28:24 PM - Error bpbrm(pid=5732) from client 10.42.1.21: ERR - Script exited with status = 1 <the requested operation was partially successful>

2/12/2014 3:28:24 PM - Error bpbrm(pid=5732) from client 10.42.1.21: ERR - bphdb exit status = 6: the backup failed to back up the requested files

2/12/2014 3:28:25 PM - end writing

the backup failed to back up the requested files(6)

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pour information:

- OS : windows 2008 server R2 64 bits

- Netbackup version7.5

- j'ai récrée le fichier tempate de nouveau mais meme message d'erreur

NB: c'est urgent

[jim_dalton]

Need bphdb logs and verbosity turned up...the error is generic: it didnt work, the detail is in the logs.

Jim

[fouzia]

ci-après le détail du job :

2/12/2014 12:10:22 PM - Info nbjm(pid=2308) starting backup job (jobid=18473) for client 10.42.1.21, policy OR-ORL-HYCEO4-BDD-I-T, schedule IncreDaily  

2/12/2014 12:10:22 PM - Info nbjm(pid=2308) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=18473, request id:{D5F09BCF-1CEC-404E-848B-D1CDA7AEB21A})  

2/12/2014 12:10:22 PM - requesting resource dzorrpw28-hcart-robot-tld-0

2/12/2014 12:10:22 PM - requesting resource dzorrpw28.intranet.hyproc.NBU_CLIENT.MAXJOBS.10.42.1.21

2/12/2014 12:10:22 PM - requesting resource dzorrpw28.intranet.hyproc.NBU_POLICY.MAXJOBS.OR-ORL-HYCEO4-BDD-I-T

2/12/2014 12:10:22 PM - granted resource dzorrpw28.intranet.hyproc.NBU_CLIENT.MAXJOBS.10.42.1.21

2/12/2014 12:10:22 PM - granted resource dzorrpw28.intranet.hyproc.NBU_POLICY.MAXJOBS.OR-ORL-HYCEO4-BDD-I-T

2/12/2014 12:10:22 PM - granted resource dzorrpw28-hcart-robot-tld-0

2/12/2014 12:10:22 PM - estimated 0 Kbytes needed

2/12/2014 12:10:22 PM - Info nbjm(pid=2308) started backup (backupid=10.42.1.21_1392203422) job for client 10.42.1.21, policy OR-ORL-HYCEO4-BDD-I-T, schedule IncreDaily on storage unit dzorrpw28-hcart-robot-tld-0

2/12/2014 12:10:23 PM - started process bpbrm (12100)

2/12/2014 12:10:23 PM - connecting

2/12/2014 12:10:25 PM - connected; connect time: 00:00:02

2/12/2014 12:10:41 PM - Error bpbrm(pid=12100) from client 10.42.1.21: ERR - Script exited with status = 1 <the requested operation was partially successful>

2/12/2014 12:10:41 PM - Error bpbrm(pid=12100) from client 10.42.1.21: ERR - bphdb exit status = 6: the backup failed to back up the requested files

2/12/2014 12:10:43 PM - end writing

the backup failed to back up the requested files(6)

[Marianne]

starting backup job (jobid=18473) for client 10.42.1.21, 

PLEASE - don't use IP addresses in policies....

The client will try to connect to the Master with it's hostname as part of the backup request.
You need to ensure successful forward and reverse hostname lookup between master and client, as well as between client and media server.
If the client is not on DNS, add hosts entries for the client on master and media server(s). Add hosts entries for the master and media server(s) on the client. Check that hostnames in hosts file on the client matches the NBU SERVER names on the client (registry on Windows, bp.conf on Unix/Linux).
Remember to clear NBU host cache after editing hosts files.

To troubleshoot further, we need the following logs (create the folders if they don't exist):

On master: bprd (restart NBU Request service to enable the log)

On client: bpcd, dbclient and bphdb as well as output file of rman script.
If Unix/Linix Client, remember that dbclient and bphdb folders need 777 permissions.

After next failure, copy logs to .txt files (e.g. bprd.txt)

[jim_dalton]

Is that the bphdb log, verbosity at maximum? Doesnt look like it (yet)..

Jim

[Marianne]

Looks like Activity Monitor......

[Will_Restore]

mkdir C:\Program Files\Veritas\NetBackup\logs\bpdbsbora

try the job again and attach the log file as text document