socket read failed - status 23

[Jain_Thomas]

Hi All

Status 23 - socket read failed 

Created a new policy 

Added the Master Server IP and hostname to /etc/hosts on master server

Added the Client Ip and hostname to /etc/hosts on client 

Installed the client Software

root @Master [/opt/openv/netbackup/bin/admincmd]#./bptestbpcd -client Aries-DC -verbose -debug

12:57:35.792 [5425] <2> bptestbpcd: VERBOSE = 5

12:57:35.792 [5425] <2> read_client: ?

12:57:35.793 [5425] <2> read_client: opendir() failed: Aries-DC: No such file or directory (2)

12:57:35.793 [5425] <2> ConnectToBPCD: db_getCLIENT(Aries-DC) failed: 227

12:57:35.793 [5425] <2> ParseConfigExA: Option (CLIENT_NAME) redefined on line 12, discarding definition on line 11.

12:57:35.793 [5425] <2> vauth_get_user_name: vauth_comm.c.687: cached_user_name: root

12:57:35.793 [5425] <2> vauth_get_user_name: vauth_comm.c.689: cached_user_name: :root

12:57:35.793 [5425] <2> vauth_get_user_name: vauth_comm.c.695: user_name: :root

12:57:35.794 [5425] <2> local_bpcr_connect: bpcr.c.276: connect_opts = 0x01000100 connect_opts2 = 0x01000100

12:57:35.794 [5425] <2> local_bpcr_connect: bpcr.c.283: connect_opts = 0x01000100

12:57:35.794 [5425] <2> local_bpcr_connect: bpcr.c.322: daemon_port_type = 0

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1045: host_cache_size: 200 0x000000c8

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1046: cache_time: 3600 0x00000e10

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1060: host_failed_cache_size: 40 0x00000028

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1061: cache_time: 3600 0x00000e10

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1045: host_cache_size: 200 0x000000c8

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1046: cache_time: 3600 0x00000e10

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1060: host_failed_cache_size: 40 0x00000028

12:57:35.794 [5425] <2> init_cache: vnet_hosts.c.1061: cache_time: 3600 0x00000e10

12:57:35.795 [5425] <2> vnet_async_connect: vnet_vnetd.c.4033: connect in progress: 0 0x00000000

12:57:35.877 [5425] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2046: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006

12:57:35.877 [5425] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2060: service: bpcd

12:57:35.879 [5425] <2> vnet_async_connect: vnet_vnetd.c.4219: in progress connect: 0 0x00000000

12:57:35.879 [5425] <2> vnet_async_connect: vnet_vnetd.c.4222: connect: async CONNECT FROM 10.244.0.90.59049 TO 10.244.0.60.13724 fd = 4

12:57:35.879 [5425] <2> logconnections: BPCD CONNECT FROM 10.244.0.90.59049 TO 10.244.0.60.13724

12:57:35.879 [5425] <2> vauth_authentication_required: vauth_comm.c.749: no methods for address: no authentication required

12:57:35.879 [5425] <2> vauth_connector: vauth_comm.c.182: no methods for address: no authentication required

12:57:35.879 [5425] <2> bpcr_authenticate_connection: no authentication required

12:57:35.880 [5425] <2> vnet_connect_to_vnetd_extra: vnet_vnetd.c.180: msg: VNETD CONNECT FROM 10.244.0.90.59050 TO 10.244.0.60.13724 fd = 5

12:57:35.958 [5425] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.533: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a

12:57:35.960 [5425] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.550: ipc_string: /tmp/vnet-02974375860741941061000000000-1CaWZf

12:57:35.960 [5425] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.561: hash_str1: 1c5c16c74f07cf3aa172fe594561aef1

12:57:35.960 [5425] <2> get_short: (2) premature end of file (byte 1)

12:57:35.960 [5425] <2> bpcr_put_vnetd_forward_socket: get_short failed: 5

12:57:35.960 [5425] <2> local_bpcr_connect: bpcr_put_vnetd_forward_socket failed: 23

12:57:35.961 [5425] <2> ConnectToBPCD: bpcd_connect_and_verify(Aries-DC, Aries-DC) failed: 23

<16>bptestbpcd main: Function ConnectToBPCD(Aries-DC) failed: 23

12:57:35.961 [5425] <16> bptestbpcd main: Function ConnectToBPCD(Aries-DC) failed: 23

<2>bptestbpcd: socket read failed

12:57:35.961 [5425] <2> bptestbpcd: socket read failed

<2>bptestbpcd: EXIT status = 23

12:57:35.961 [5425] <2> bptestbpcd: EXIT status = 23

socket read failed

root @Master [/opt/openv/netbackup/bin/admincmd]#

root @Master [/opt/openv/netbackup/bin]#./bpclntcmd -hn Aries-DC

host Aries-DC: Aries-DC at x.x.x.x (0xaf4003c)

aliases:

root @Master [/opt/openv/netbackup/bin]#

Also able to rsh to the client from master without password.

Using Natbackup 6.5

What can be the possible casue for this error?

[revarooo]

6.5 is no longer supported.

Do you have the master servers Ip/host in the clients /etc/hosts file and the clients in the masters hosts file?

Can you: telnet <client> 13782

Is connection successful?

Enable the bpcd log on the client by creating the directory %install_path%\netbackup\logs\bpcd\  (/usr/openv/netbackup/logs/bpcd/ if unix)

Try the bptestbpcd command again. Anything being logged in the bpcd log?

[Marianne · Accepted solution]

What OS is the client?

Is there a firewall on the client? Or a firewall between master and client?

You can see that the server is trying to connect to the client on port 13724 (vnetd):

BPCD CONNECT FROM 10.244.0.90.59049 TO 10.244.0.60.13724

Can you telnet to the client on port 13724?

Have you created bpcd log on the client before trying bptestbpcd?

Was anything logged in bpcd?

Have you added master's IP address and hostname (that corresponds with SERVER entry in client's bp.conf) to client's hosts file?

Can you resolve master's hostname and IP address from the client?

Check as follows on client:

bpclntcmd -hn <master>
bpclntcmd -ip <master-IP>
bpclntcmd -pn

As per revaroo's post: Any reason why you are using NBU 6.5?

[Jain_Thomas]

Hi All

OS = Solaris 10

There is no Firewall btwn Master and Client

Able to telnet to port 13724

root @Master [/]#telnet 10.244.0.60 13724

Trying 10.244.0.60...

Connected to 10.244.0.60.

Escape character is '^]'.

Yes, Master Server IP/hostname is in the clients /etc/hosts file and clinets in the master servers file.

Telnet is not possible to Port 13782

Tried bptestbpcd ... Nothin is logged in the bpcd log 

root @Master [/opt/openv/netbackup/bin/admincmd]#./bptestbpcd -client Aries-DC -verbose

<16>bptestbpcd main: Function ConnectToBPCD(Aries-DC) failed: 23

socket read failed

root @Master [/opt/openv/netbackup/bin/admincmd]#

Guys Thanks for the support :) 

Was not resolving the IP.

Its resolved Now.

About NBU 6.5 .. We are upgrading to the latest version by this month end.

Thanks a Lot

Jain Thomas

[Marianne]

Use hostnames when you test connectivity - not IP addresses.

Please select a post that helped you and 'Mark as solution'. 

This will help other users with similar issues.