status 96, EMM and tape barcodes

[aske_andersen]

Setup:
Windows 2003R2, Netbackup v6.5, Freshly installed.
Quantum Superloader 3 (DLT2), connected via a SCSI cabel.

My Question :
I have a bunch of tapes with barcodes ABDxxx,
Netbackup re-named a tape to A00001 for the first backup job, Since A00001 where full all other jobs ended with status 96

(Error nbjm(pid=1832) NBU status: 96, EMM status: No media is available unable to allocate new media for backup, storage unit has none available(96)

”available_media.cmd” shows all the tapes in my robot, even the 2 tapes I placed in my ’Scratch’ pool, all –except for the A00001 tape have the AVAILABLE ’stamp’
”vmquery” see the tapes too, BUT ”bpmedialist” only sees the A00001 tape.

How do I get Netbackup to see and use all the other tapes in my robot
preferable with the ABDxxx barcodes

[Brent_Rohloff]

Try a

\veritas\volmgr\bin\vmquery -m <Media_ID>
on one of the tapes reporting a 96

and see if it has a expiration date

( this is not the backup image expiration date,

it is the physical tape expiration date)

Please let me know what you find

-Brent

rohloff.brent@gmail.com

[aske_andersen]

Hi,
Here is the Output of vmquery -m D766S4 (the Tape is in the Superloader)

__
media ID:              D766S4
media type:            DLT cartridge tape 2
barcode:               ABD766S4
media description:     Added by Media Manage
volume pool:           NetBackup (1)
robot type:            TLD - Tape Library DL
robot number:          0
robot slot:            14
robot control host:    it-pc-backup
volume group:          001_00000_TLD
vault name:            ---
vault sent date:       ---
vault return date:     ---
vault slot:            ---
vault session id:      ---
vault container id:    -
created:               11-12-2007 10:25:48
assigned:              ---
last mounted:          ---
first mount:           ---
expiration date:       ---
number of mounts:      0
max mounts allowed:    ---
============================================

[aske_andersen]

*!_#% I just lost half the text..Anyway

It looks like Netbackup are looking for/or can't find  a wrong mediaserver.
I have the Mediaserver on the same PC as the Masterver (pc-it-backup)
My first backup ran successfully with a  mediaserver called 'NONE'
or it could it  be
a DLT/DLT2 format issue?, as Netbackup sees new tapes as DLT - I have to delete them and then
via the inventory specify them as DLT2 before re-adding them via running a new Inventory ??

Regards..