03-08-2010 12:06 AM
Solved! Go to Solution.
03-16-2010 02:34 AM
Issue resolved after installing the Correct version of the Netbackup client server.
It was 6.5.5 before crash. but the server team installed 6.5 only. We found it after lots of battles. The doc above is excellent.
Thanks all for the solution.
You Rock !!!
-Parthiban
03-08-2010 04:09 AM
03-08-2010 05:18 AM
03-08-2010 07:45 AM
The document above is an excellent walkthrough - the steps lined out are pretty basic, but its also good to have to calm your nerves when working through a potentially stressful outage/restore situation.
Does anyone know if Symantec has released a similar document for Windows 2008?
****EDIT****
I realize the header of the technote references 2008 clients, but surely something has changed.
03-08-2010 07:55 AM
03-08-2010 08:10 AM
03-08-2010 09:43 PM
03-16-2010 02:34 AM
Issue resolved after installing the Correct version of the Netbackup client server.
It was 6.5.5 before crash. but the server team installed 6.5 only. We found it after lots of battles. The doc above is excellent.
Thanks all for the solution.
You Rock !!!
-Parthiban
03-16-2010 02:44 AM
if you were unsure, it was covered in the doc:
"...
3. Install NetBackup Client.
Install the same version of the NetBackup Client for Windows as it was during the backup, including any necessary patches. Do not install a newer (higher) version than the master server.
If the client version is not known, the version file (<install_path>\VERITAS\NetBackup\version.txt) can be restored from the backup image of the client to an alternate location on the master or a media server and examined.
..."
I am already having the same doc and Iam following the same instructions.
everything went smooth till the C:/ drive restore.
Restore failed when we start the restore for shadow copy components and system state.