unable to connect to netbackup host

[Kamala_Kannan_M]

Hi

we are using netbackup 6.0 enterprise edition, we recently installed a client software to a linux. client installation didnot gave any error.

when we create  a policy and when we try to do backup selection, we get the below error as mentioned by 

 can anyone help us.

regards

kamal

22by7 Solutions

[J_H_Is_gone]

Have you done the normal testing?

from the master nslookup <client name>

nslookup <client ip>

nslookup <client ip> do you get the same name back both time.

the from the client

nslookup <master name>

nslookup <master ip>

check that they can see each other.

add entries to host and see if you can connet

if yes then it is dns..

this is the first thing you should test.

[kumar_Arumugam]

Enter Clinte server name in to Master server host file with ip address same thing do it in the client server also then try to ping the master server name from client server.

[Robert_Minser]

You may also want to use the bpclntcmd  command

-self  : what the client thinks it is.

and -pn : responce from the master server as to what it thinks the client is. 

[Kamala_Kannan_M]

Hi

Thanks for the reply. i have followed the method like editing host file and added the server name and ip, similarly on the client side.

then it started working.

thanks for the valuable feedback