12-30-2013 10:41 AM
Hi, I installed netbackup 6.5.4 on window VM server.
When i stop start the NBU services getting below error.
What i do to.
D:\Program Files\Veritas\NetBackup\bin>bpdown -v -f
NetBackup 6.5 -- Shutdown Utility
Shutting down services
> NetBackup Service Monitor
> NetBackup Service Monitor -- NOT STOPPED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STOPPED
> NetBackup Key Management Service
> NetBackup Key Management Service -- NOT STOPPED
> BMR Master Service
> BMR Master Service -- NOT STOPPED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STOPPED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STOPPED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- NOT STOPPED
> NetBackup Job Manager
> NetBackup Job Manager -- NOT STOPPED
> NdmpMoverListener
> NdmpMoverListener -- NOT STOPPED
> NetBackup Request Daemon
> NetBackup Request Daemon -- NOT STOPPED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- NOT STOPPED
> NetBackup Database Manager
> NetBackup Database Manager -- NOT STOPPED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- NOT STOPPED
> NetBackup Device Manager
> NetBackup Device Manager -- NOT STOPPED
> NetBackup Volume Manager
> NetBackup Volume Manager -- NOT STOPPED
> NetBackup Resource Broker
> NetBackup Resource Broker -- NOT STOPPED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- NOT STOPPED
> ASANYs_VERITAS_NB
> ASANYs_VERITAS_NB -- NOT STOPPED
> NetBackup Event Manager
> NetBackup Event Manager -- NOT STOPPED
> NetBackup Notification Service
> NetBackup Notification Service -- NOT STOPPED
> BMR Boot Service
> BMR Boot Service -- NOT STOPPED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- NOT STOPPED
> NetBackup INET Daemon
> NetBackup INET Daemon -- NOT STOPPED
Shutdown of one or more services failed.
D:\Program Files\Veritas\NetBackup\bin>bpup -v -f
NetBackup 6.5 -- Startup Utility
Starting services
> NetBackup INET Daemon
> NetBackup INET Daemon -- NOT STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- NOT STARTED
> BMR Boot Service
> BMR Boot Service -- NOT STARTED
> NetBackup Notification Service
> NetBackup Notification Service -- NOT STARTED
> NetBackup Event Manager
> NetBackup Event Manager -- NOT STARTED
> ASANYs_VERITAS_NB
> ASANYs_VERITAS_NB -- NOT STARTED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- NOT STARTED
> NetBackup Resource Broker
> NetBackup Resource Broker -- NOT STARTED
> NetBackup Volume Manager
> NetBackup Volume Manager -- NOT STARTED
> NetBackup Device Manager
> NetBackup Device Manager -- NOT STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- NOT STARTED
> NetBackup Database Manager
> NetBackup Database Manager -- NOT STARTED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- NOT STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- NOT STARTED
> NdmpMoverListener -- NOT STARTED
> NetBackup Job Manager
> NetBackup Job Manager -- NOT STARTED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- NOT STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STARTED
> BMR Master Service
> BMR Master Service -- NOT STARTED
> NetBackup Key Management Service
> NetBackup Key Management Service -- NOT STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- NOT STARTED
Start up of one or more services failed.
D:\Program Files\Veritas\NetBackup\bin>bpps
* MISTLIB01 12/30/13 13:38:57.383
COMMAND PID LOAD TIME MEM START
dbsrv9 4896 0.000% 13.244 19M 12/24/13 16:25:25.473
nbemm 2928 0.000% 11.403 38M 12/24/13 16:26:51.362
bpinetd 4296 0.000% 3.868 8.7M 12/24/13 16:26:51.502
vmd 4412 0.000% 0.031 14M 12/24/13 16:26:51.542
bpdbm 4352 0.000% 25.537 13M 12/24/13 16:26:51.722
bpcompatd 4464 0.000% 1.591 10M 12/24/13 16:26:51.772
bpjobd 4156 0.000% 0.062 13M 12/24/13 16:26:51.802
nbsvcmon 1620 0.000% 0.109 14M 12/24/13 16:26:51.812
bprd 3884 0.000% 3.088 13M 12/24/13 16:26:52.012
nbsl 4500 0.000% 0.202 22M 12/24/13 16:26:52.152
nbevtmgr 4524 0.000% 0.093 21M 12/24/13 16:26:52.292
nbrmms 4672 0.000% 5.600 25M 12/24/13 16:26:52.462
nbpem 2892 0.000% 0.124 20M 12/24/13 16:26:52.612
bpjava-msvc 1220 0.000% 0.062 5.7M 12/24/13 16:26:52.662
nbjm 4816 0.000% 6.208 18M 12/24/13 16:26:52.752
nbproxy 4068 0.000% 0.062 16M 12/24/13 16:26:52.822
nbstserv 4580 0.000% 13.868 20M 12/24/13 16:26:52.982
nbrb 2008 0.000% 3.057 21M 12/24/13 16:26:54.412
nbproxy 4756 0.000% 0.109 14M 12/24/13 16:26:54.552
nbproxy 916 0.000% 0.062 13M 12/24/13 16:26:55.012
bmrd 3160 0.000% 0.062 13M 12/30/13 13:22:20.612
bpps 3152 0.000% 0.062 4.9M 12/30/13 13:38:56.291
12-30-2013 10:45 AM
you have to start the command line (cmd) with administrator privileges. (right click ->run as administrator)
12-30-2013 11:17 AM
Not all services are needed - see http://www.symantec.com/docs/TECH57455
Please note : Netbackup 6.5 is out of support. Time to upgrade
12-30-2013 03:28 PM
Also if for some reason your are still not able to stop the processes, then you will want to kill them off manually. Usually try running bpdown -f a couple of times to make sure it will not stop then kill the processes with taskkill /PID or killing the process in the task manager. it might also be a good idea to review the log of the process that is having issue with terminating.
12-31-2013 12:15 AM
I think it's normal.
All of the necessary process are running.
12-31-2013 02:22 PM
i used bpdown -v -f only
12-31-2013 02:34 PM
had you tried to run command line interface with right click -> run as administrator?
The problem you described at your first post is typical windows 2008/2012 CLI running without admin rights.
01-02-2014 01:46 PM
i run as administrator
01-02-2014 02:30 PM
01-03-2014 04:44 AM
IMHO you are not running this cmd window as admin thus you can do this:
c:\runas /user:.\administrator "bpdown -f -v"
please notice the dot . after collon ;)
You will be prompted for local admin password.
01-03-2014 12:07 PM
its working after reboot machine. Thanks
01-04-2014 03:18 AM
04-03-2014 07:43 PM
Team, I have a question. Which NetBackup service / daemon get started first, when we start NetBackup application?
04-11-2014 10:14 AM
issue resolved.