05-15-2015 01:31 AM
Hi Team,
Please suggest if any file/folder or .exe needs to exclude from antivirus scanning running on opscenter server (server1) and opscenter agent server (master server).
Netbackup and opscenter version - 7.6.0.3
platform - windows 2012
AV - Symantec endpoint protection
Solved! Go to Solution.
05-20-2015 04:16 AM
hi Watsons , this link is for Netbackup only.
I have got the below recommendation from symantec for opscenter server exlcusion from antivirus scanning:
Folders:
<install-path>\Program Files\Symantec
<install-path>\Program Files (x86)\Symantec
In services, the OpsCenter database service, OpsCenter server service should be excluded.
And OpsCenter Agent service (in case you are using it)
The .exe's in reference to these services are:
OpsCenterSrvService.exe
OpsCenterWebSrvService.exe
OpsCenterAgentService.exe
05-18-2015 12:26 AM
any suggestions please?
05-18-2015 12:32 AM
I am not using Opscenter product but find below thread
Check Below Thread and SDO comments,
https://www-secure.symantec.com/connect/forums/antivirus-netbackup-master-media-opscenter-server
05-18-2015 12:54 AM
thanks James007. This is my posted thread :-).
In this , SDO has suggested AV exclusion on master / media server.
05-18-2015 02:12 AM
Opps...... :)
You can exclude opscenter related folder and files
Also below location you can exclude
./installpath/OpsCenter/Server/db/data/
also you can contact to symantec support.
05-18-2015 05:39 PM
No file is required to be excluded in OpsCenter server , as far as i know.
But if you experience OpsCenter server performance issue, it might be good to exclude this:
\Program Files\Symantec\OpsCenter\server\db\data\
05-19-2015 12:13 AM
thanks Watsons for suggestion.
This is new setup , so just wanted to know if AV can create issue for ops-center or not.
also pls suggest , what needs to exclude from master server ( on which opscenter agent will run ) ?
05-19-2015 12:14 AM
contacted support team , waiting of the reponse....
i will post here , whatever i get as a recommendation.
05-19-2015 04:41 PM
There is an official technote for master server exclusion from antivirus:
http://www.symantec.com/docs/TECH152328
05-20-2015 04:16 AM
hi Watsons , this link is for Netbackup only.
I have got the below recommendation from symantec for opscenter server exlcusion from antivirus scanning:
Folders:
<install-path>\Program Files\Symantec
<install-path>\Program Files (x86)\Symantec
In services, the OpsCenter database service, OpsCenter server service should be excluded.
And OpsCenter Agent service (in case you are using it)
The .exe's in reference to these services are:
OpsCenterSrvService.exe
OpsCenterWebSrvService.exe
OpsCenterAgentService.exe