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OpsCenter collect data issue for Capacity Licensing report

Edwork
Level 4

I run Capacity Licensing report and get the following result. I use NBU7.1 and Opscenter 7.1. Not agent installated as Admin doc said. But...

 

How should I fix it ?

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OpsCenter was unable to generate your Capacity Licensing report.

Data collection failed on all selected master servers. See details below for more information.

WARNING
OpsCenter was unable to collect information from one or more master servers.Partially complete data collection will affect the accuracy of the final report.


Master Server            Status                   Last Exception           
master.domain.com        Failed                   Opscenter Agent is not connected

Check the following conditions to correct the problems.
1.Verify that data collection has been enabled for the master servers. [Go to Setting -> Configuration -> NetBackup -> Select specific master server -> Edit].
2.Verify the services are running on the master servers.

 

But Under Web portal data collection status shows all info. could be retrieved except subjobs.

 

Audit Aug 24, 2011 11:40 AM Aug 24, 2011 11:40 AM Completed -
Client Aug 24, 2011 11:10 AM Aug 24, 2011 11:10 AM Completed -
Device Aug 24, 2011 11:09 AM Aug 24, 2011 11:09 AM Completed -
Disk Aug 24, 2011 11:39 AM Aug 24, 2011 11:39 AM Completed -
Error Logs Aug 24, 2011 11:10 AM Aug 24, 2011 11:10 AM Completed -
FT Aug 24, 2011 11:40 AM Aug 24, 2011 11:40 AM Completed -
Images Aug 24, 2011 12:02 PM Aug 24, 2011 12:01 PM Completed -
Job Aug 24, 2011 12:02 PM Aug 24, 2011 12:02 PM Completed -
Media Server Aug 23, 2011 11:09 AM Aug 23, 2011 11:09 AM Completed -
Policy & Schedule Aug 23, 2011 11:09 AM Aug 23, 2011 11:09 AM Completed -
Scheduled Jobs Aug 24, 2011 11:10 AM Aug 24, 2011 11:10 AM Completed -
Service Aug 24, 2011 12:02 PM Aug 24, 2011 12:02 PM Completed -
Storage Service Aug 24, 2011 11:09 AM Aug 24, 2011 11:09 AM Completed -
Storage Unit Aug 23, 2011 11:09 AM Aug 23, 2011 11:09 AM Completed -
SubJobs Not Reported Not Reported Not Started -
Volume Aug 24, 2011 12:05 PM Aug 24, 2011 12:05 PM Completed -
1 REPLY 1

Deeps
Level 6

You need an agent if you want report on Capacity LIcensing .There is no need for agent to collec tdata from Netbackup 7.x Master srever but Licensing is a special category .This will be continue in Opscenter7.5 where Traditional Licensing report is also introduced.

Reference

Page 537 on Admin Guide for 7.1

To generate the Capacity Licensing report
1 To generate the Capacity Licensing report it is mandatory to enable License
Deployment data collection and to configure an agent.
The Settings tab helps
you to enable them. Select Settings > Configuration > NetBackup