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C: not recognized by System Recovery 2010, after replacement

Installed in August was a 600GB Western Digital Enterprise class 10k RPM HDD.

There have been no backups sense the time of the HD replacement.


I can open Symantec and Find under where "normally" there would be a list of HD's installed on the machine,>>>>>> However in this situation I find no C: drive instead Only a E:drive I am using to backup. I have configured Many backups and this is the first time there is no C: drive.

The device mgr has no errors,

The HardDrives are listed in and on the computer, they are visable in disk management. And in the GUI
 

It seems that the HD is not being recognized by Symentec's software.
Please help

1 Solution

Accepted Solutions
Accepted Solution!

Shrinking the partition by

Shrinking the partition by 5MB resolved this issue.

 

Thanks for the help.

View solution in original post

4 Replies

Try to run fixinstall.bat, if

Try to run fixinstall.bat, if that does not work out have a look here:https://www-secure.symantec.com/connect/forums/ssr-2013-does-not-see-disks-server-2008-r2-physical-machine

If Marcus' suggestion does

If Marcus' suggestion does not work, you can browse to C:\Program Files\Symantec\Symantec System Recovery\Utility and dbl-click on the file PARTINFO.EXE. it will generate a PARTINFO.TXT. You can reply and attach that file. No personal information is contained in that file. 

Accepted Solution!

Shrinking the partition by

Shrinking the partition by 5MB resolved this issue.

 

Thanks for the help.

View solution in original post

Lucky you !

Lucky you !