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Does 8.03 fix this ?

MARK16
Level 2

I had a problem a while back related to the following tech note http://seer.entsupport.symantec.com/docs/292972.htm 

 

Does 8.03 fix this ?

3 REPLIES 3

Jacob_A
Level 6
Employee

We believe that it was fixed in 8.0.3. If you are experiencing this error in 8.0.3 please create a case under your support agreement so that we can troubleshoot the issue directly.

MARK16
Level 2

8.5 Fixed the problem.

Jon_R
Level 6
Employee Accredited
For anyone else experiencing this issue ("Error ED800012 The Internal Structure of the image file is invalid damaged or unsupported") and the issue is not solved by upgrading to 8.0.3 or 8.5, please follow the instructions outlined in the following technote. http://support.veritas.com/docs/292972