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Evaluation copy of BESR has been installed and I can't see where to change the license

lucionorossi
Not applicable
Hello
I hjave windows Vista ultimate edition and that problem described here: http://entkb.symantec.com/security/resultDisplay.do?gotoLink=1677&docType=1000&contextId=48437%3A167...#
But if i open C:\Program Files\Common Files\Symantec Shared
I can't find and |licenses folder....maybe it's because there's something different on windows vista....
2 REPLIES 2

D_B_3
Level 3
Look in Program data folder.   Pretty sure the licenses folder is located there in Vista.

Bill_Felt
Level 6
Employee Accredited Certified
Hello,
 
Usually the option to install a license file is found under the "Help" menu of the product.
 
If the option is not listed there, try the following:
 
1.  Stop the Backup Exec System Recovery service.
2.  Search for, and delete, any files that have the .SLF extention
3.  Re-start the Backup Exec System Recovery service.
 
Please let me know whether this helps or not.
 
Thanks.