03-04-2014 02:40 AM
SSR Desktop 2013 on Ultrabook
Trying to recover system (or files)
This situation is not covered in the documentation. Can I verify if my data are ok? How can I restore a UEFI backup to a system that needs to be on Legacy mode to recognize my recovery CD or flash drive?
Any help will be greatly appreciated.
03-04-2014 05:29 PM
A UEFI enabled system cannot be restored on a BIOS machine , you will have to look for a UEFI enabled system to restore UEFI machine and a BIOS for a BIOS.
Please check the details in the article : http://www.symantec.com/docs/TECH177792
03-06-2014 12:10 AM
I assume your images are also on the same system.
If thats the case you can save your data by copying the images onto a large enough external drive. Once the recovery disk is loaded everything is running in a RAM drive, you can unplug the optical drive and plug in a USB drive if the ultrabook does not have any open USB ports.
Click Analyze > Explorer my Computer
Navigate to the images and right click and copy. (You can only select one file at a time).
Then navigate to the external drive and paste. After it is copied you can double click the image file to open it in the image explorer to verify your data is intact.
Also don't assume you can't boot a flash drive as UEFI just because the optical drive won't.
Most systems don't and I never tried on a laptop but I have an Asus moherboard here that has no problems booting a flash drive as MBR or UEFI.
Best of luck,
03-06-2014 02:18 AM
My images are on an external USB disk. I do see this disk and its contents from Analyze and I am also able to select the image from Recover My System and exactly then is when the UEFI / BIOS conflict arises.
The actual problem I guess is, what medium can I boot from in UEFI mode so that the Recovery doesn't throw a UEFI/BIOS exception.
My best bet is what you say about the flash disk "don't assume you can't boot a flash drive as UEFI just because the optical drive won't". Maybe this is the (only) way to recover a UEFI system on an Ultrabook without an ODD.
I'll give it a go.
Thanks for the tip! If this works I'll mark your reply as answer.
03-11-2014 07:03 PM
Try this :
1. In the BIOS, under Security => System Security - disable Data Execution Prevention and OS management of Embedded Security Device
2. In Boot Options => disable EFI Boot options and prioritize Legacy boot options to boot from CD first
3. Use the multi-language CD to boot
03-18-2014 07:12 PM
Did the suggestion help? I would like to help if issue is not resolved...