Setting up backup jobs?

[Eric_B_2]

I keep getting this message "Cannot retrieve backup job properties" if I select my NAS as destination. I type in the destination as follows \\NAS\SHARE there is no password required. If I select a local drive i.e. C: or D: it I don't get the error message and I'm able to create a backup.

Anyone have any idea??

Thanks

[David_F]

Backup Exec System Recovery requires none blank or null values as credentials to authenticate to network shares. To start, verify the user share created - (i.e. other then the default share a NAS often offers), has the user account you choose for BESR to use  to have full security and access rights prior to creating your backup job.

[Eric_B_2]

just tried it. no luck.

I only see the error message when I select a network share destination (i.e. nas, win2003 file server, etc), UNC path of mapped drive it doesn't matter. I know I have the correct the username and password. If I use a local drive (i.e. usb, local drive, etc) it's fine.

"cannot retrieve backup job properties."

[RBall]

Are you adding the domain? i.e. DOMAIN\Administrator  

[Eric_B_2]

yup. this problem only occurs on my xenserver guest vm. works fine on physical servers.

[Jon_R]

Please review the following technote documents;

http://support.veritas.com/docs/303346

http://support.veritas.com/docs/305260

In addition, try the following steps on the client being backed up.

1. Open a command window

2. Type cd\

3. Type cd Program Files\Symantec\Backup Exec System Recovery\Shared

4. Type regsvr32 /s EventMonitors.dll NotifyHandler.dll VProAuto.dll VProObj.dll VProProgress.dll VProScheduler.dll

5. Reboot.

Currently Backup Exec System Recovery does not support Xenserver. Review the following document for current information on Virtual Disk support.

http://support.veritas.com/docs/298269