cancel
Showing results for 
Search instead for 
Did you mean: 

Symantec Management Platform 7.5

gfagel
Not applicable

I am trying to install SSR 2013 R2 SP3 on a Windows 2012 server. The Symantec management platform upgraded from 7.5 to 7.6 during its install. When I try to install SSR it tells me that system management platform 7.5 is required to continue with install. Anyone have a solution?

Thanks in Advance

2 REPLIES 2

VJware
Level 6
Employee Accredited Certified

SSR currently does not support SMP 7.6 and hence the message that 7.5 is required - https://www.veritas.com/support/en_US/article.TECH211862

criley
Moderator
Moderator
Employee Accredited

VJWare is correct.

The correct method to install, is to first select the SSR Management Solution. This will in turn, select the relevant version of SMP for you. SMP 7.6 will be supported towards the end of December.