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uninstall IT management suite how to

ges87
Level 5

How to uninstall thge IT management solution?

I have opened Symanetc instalaltion manager, uninstalled VSR 21 management solution. IT Management suit could not be uninstaleld form there

Then I went to the control panel and uninstalled Symantec platform and solution. 

 

however, there are still a lot of folders related to IT suiote in program files, and there are still many altiris services in services.msc. How to get rid of all this stuff?

14 REPLIES 14

Markus_Koestler
Moderator
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Did you also uninstall the Symantec Installation Manager?

yes

Markus_Koestler
Moderator
Moderator
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Can you give us an example of what remains of SIM?

altiris folder inside programs: 7GB

8 services whose names start with altiris

Markus_Koestler
Moderator
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Can you give us the exact names of the services?

2021-08-09.png

 

her e they are

Markus_Koestler
Moderator
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Thanks a lot. Looks like the whole thing is still installed. Does C:\program files\altiris\symantec installation manager\symantecinstallationmanager.exe exist on that machine?

there is no such a folder

C:\program files\altiris\symantec installation manager

on this machine

Markus_Koestler
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In this case the only way I can think of is to remove the services one by one using "sc delete SERVICENAME" before deleting the Altirs folder.

registry entries might still be there as well. Pluss IIS website, and other things here and there. There is no guide to *clean* the installation?

 

Markus_Koestler
Moderator
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That would be removing it through the Installation Manager, unfortunately.

I deleted the services and the folder, there are 2 applications pools remaining in IIS, it says I cannot delete them as they contain 2 and 49 applications respectively. Suggestions?

ok i found out how to remove them

Markus_Koestler
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Can you share how you did it?