VM part of VRP-RG - Hung when the NBU perform VMWare snapshot backup

Hi Experts,

Recently configured the production VM part of VRP-RG , the VM goes to hung state with blank screen when Netbackup performs VMware backup, especially the when snapshot is perfomed.

NBU Error :VMware backups fail with "snapshot creation failed, status 156 WRN - ALL_LOCAL_DRIVES is not frozen " Quiescing

This behaviour is started only after adding the VM into VRP-RG configuration , prior to that the Netbackup didnt had any issue.

vCenter Server version: 6.0.0, 3634793
ESXi Version: 6.0.0 4192238
VM tools version: 10.0.9, build-3917699
VRP : 2.2
NBU Version: 7.7.3

Thanks in-advance

Rgds

Prabhu

 

1 Reply

Re: VM part of VRP-RG - Hung when the NBU perform VMWare snapshot backup

For 3.0 there is a fix for that now as it looks like:

https://sort.veritas.com/patch/detail/13169

11520 If you back up a protected virtual machine with quiesce option, the machine becomes unresponsive and resiliency group migration fails

 

Could not find anything for 2.2. So you probably should open a call.