I'm having a strange issue where users cannot delete items in the vault. Clicking the "Delete from Vault" option from the menu or toolbar will only present you with the deletion warning message and an error that reads: "Could not delete this item fr...
Just upgraded to 2007 SP2. The instructions say to run the configuration wizard after the DB has been updated. I did and all I get is a dialog box telling me this server has already been configured. Is this normal for such a small version upgrade? ...
Does anyone know if Symantec has evaluated MS KB 950762 for its use with Enterprise Vault? It was just announced yesterday and affects vulnerabilities in Pragmatic General Multicast. According to the MS Security Webcast I attended today this patch h...
I read in the Admin guide there was a way to enable offline vault via registry key. However, I am having a heck of a time finding this magic key. Does anyone know what it is?
Hello all; Having a problem installing extensions on the Front End server in a 2003 org. Extensions are already installed on the Back End server and they work correctly. Installation on the Front End server goes through without a hitch including the...
OK. So we finally got this figured out. And boy was it something simple. By design, you cannot do hard deletes if the user is in cached mode. So, if you want to enforce hard deletes and have your users equipped with Offline Vault while using the f...
Just an update for everyone. I STILL have a ticket open with Symantec. The first tier tech support was able to replicate my problem but unable to solve it. I was moved up to the next tier and they are still working on the problem. I will let you ...
Yes I am opening the item. I found the items I "deleted" with EV search and with Archive Explorer. I gave it 8 hours (actually a whole day) to have the Indexer update the listings. Items are still available. Since we do have the Deleted Item reco...
The saveset does exist, otherwise we wouldn't be able to open the item. We do not have storage expiry running. I have soft deletes turned off so there should be no issue with the Outlook delete button. I did open a case and so far we have found that...
