08-10-2012 12:19 PM
For all our linux machines, physical and virtual, we get the following when backing up:
Client-side deduplication is enabled for this job, but it could not be used.
The link points us to KB article V-79-18273.
I have tried following steps outlined in the article, but continue to experience the same issue.
Any suggestions?
08-11-2012 05:21 AM
08-13-2012 06:50 AM
Thank you for the reply.
Yes, server side dedupe appears to be functional without issue.
I checked the link you provided and have confirmed our setup is identical to it. Additionally, I should note, all Windows clients appear to be performing client side dedupe without issue. This only seems to be a problem with the linux clients. Based on this, my feeling is there is a setting on the Ralus client that isn't configured correctly, however, all linux systems have been configured as described in the documentation.
08-13-2012 06:15 PM
Hi
Please consider few things when doing client dedup
1 Ensure your linux is supported please check SCL below
http://www.symantec.com/docs/TECH175581
2 Try to remove the linux server & add linux server as IP address
3 Also use Nslookup to trace you are able to do Nslookup FQDN name of linux server & Nslookup Ipaddress of linux server & Nslookup hostname & see all three are resolving from media server, do same from linux server too for media server , in case any issue doing it please resolve issue related to DNS
4 If doing all still not working please check the adamm log which is C-Program files-Symantec-Backup Exec-logs folder ,it would be good to see if any error when resolving the name in Adamm
Hope this helps
Thanks
12-31-2012 05:26 AM