Access denied to NDS branch after 9.1 upgrade

[174702770]

While working with Dell tech support to troubleshoot a tape drive error, we upgraded our Backup Exec for Windows v9.0 to v9.1. Since then, a backup of our Novell 4.11 server gets an "access denied" error when backing up a particular branch of the NDS tree. Backup of the rest of the tree is successful, and I am successfully backing up a different Novell server from a BE 9.0 server, including the branch that gererates the error on this server. Any ideas why I'm getting this error and how to fix???

[SANDEEP_PILLAY]

Hi,

Backup Exec 9.1 does not support backup and restore of Novell Netware 4.11. Please refer to the following technote:
http://seer.support.veritas.com/docs/261695.htm

However you may try the following things and verify the results.

- Go to TOOLS -> OPTIONS -> Netware SMS and add the Server name.

- Reconfigure the SMDR. Use TSA400 instead of TSA500 or TSA 600 as mentioned in the below given technote:

http://seer.support.veritas.com/docs/271692.htm

We hope this will help.

[Abhinav_Bindroo]

Assuming the solution provided is correct. Also, there is no response from the customer within 2 days from the last reply by Veritas