We have set up alert notifications via email to our Helpdesk, to let us know the status of our Clients' backups each day. We set them up for success, failure, cancellation, complete with exceptions. This pretty much covers most scenarios. Therefore, if we receive a failure, or no notification at all, we can investigate.
This works very well, then all of a sudden, after working quite happily for a few weeks, the alerts just stop coming! If we delete the recipient and enter it again, everything is fine. However, this is a lot of work on a regular basis for something that should just continue to work.
Has anyone else experienced this? And does anyone know what we can do about it? Is there a patch? If so, where can I download it.
Help appreciated - it's driving me potty!!!!!
Many thanks,