Yes the issue still exists, but 4 days before the first response and 10 days before you chimed in is ridiculous. Who can wait for 4 days for support in the fast paced World we all live in.
Oh well...
As I see it, it is a software glitch. The "TEST" fails, however, running a real full job runs just fine. So the backup works, but the TEST fails for some reason.
I'm okay with that I suppose, but really sad to see real support reduced to such a dismal level.