BE 2010 R3 problem with the backup directory SYSVOL (Windows 2008)

[slimerrrr]

hello,

I make a backup with 2010r3 Be a Windows 2008 domain controller.
At the end, I have an error message:

"Backup - \ \ SRV-DC1.domain.fr \ SYSVOL The \ \ SRV-DC1.domain.fr \ SYSVOL \ domain.fr \ DO_NOT_REMOVE_NtFrs_PreInstall_Directory is missing or inaccessible.

Any of its files or subdirectories will be saved "

Optional backup:
Full backup with GRT
With AOFO enabled

After the backup I can restore objects in AD, but I did not quite save the SYSVOL directory

If you have an idea?
Thank you in advance

[CraigV]

Hi,

Are you backing up the SYSVOL folder directly? If so, you only need to back up the registry that includes that.

Refer to the TN below for further information:

http://www.symantec.com/business/support/index?page=content&id=TECH170368

Thanks!

[slimerrrr]

No, I try to save the DC completely, but I have the error message.
My problem is really the backup domain controller

[newsolutionBE]

Hi

Can you post the job log with events in event viewer in application tab & system tab of domain controller at the time of backup so that can have a look

Thanks

[slimerrrr]

log in dc, I see nothing wrong.
The only message I get is that my backup server.

Backup Exec Alert: Job Failed
(Server: "SRV-BACKUP") (Job: "srv-dc1") srv-dc1 - The job failed with the following error: Could not find the directory or file, or access.


For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

[newsolutionBE]

Hi

In that case only recommend to enable debug by going to Domain controller , go to start -run-regedit-go to hklm-software-symantec-backupexec-engine-logging on right hand side click on Create debug log & change value from 0 to 1 & then run the backup job again

Once the job is failed please go to c-program file-symantec-backupexec-raws-logs folder & check beremote log which will give you insight & if you are not able to understand please upload it here

Thanks

[slimerrrr]

I followed your instructions, I get the log.
I'll put ATTACHMENT

thank

[VJware]

Have you looked at - http://www.symantec.com/docs/TECH125651 ?

[slimerrrr · Accepted solution]

Hello,

thank you to the Communities of Symantec, with your help, I managed to save the DC.
After several searches, I am interested in this famous book, and after reading several articles, I found the walkthrough.
we must exclude the directory "DO_NOT_REMOVE_NtFrs_PreInstall_Directory backup"

problem solved