08-29-2012 12:14 PM
I have BE2012 backup server on Windows 2003 SP2 server (phisical server)
and I create job for backup VM Guest (Windows Server) that on VM Host (ESXi4.0)
I already Install Remote agent on VM Guest I test credential is OK
but backup are not complete and have error on BE2012 server.
Backup [SERVERNAME (VM Guest)] -Full -- The job failed with the following error: Unable to create a snapshot of the virtual machine. The virtual machine may be too busy to quiesce to take the snapshot.
and Job Log
How can i resolve this problem??
08-29-2012 12:28 PM
Check this technote for snapshot vmware issues:
http://www.symantec.com/business/support/index?page=content&id=TECH129724
08-29-2012 11:12 PM
Do check if the remote agent version matches that of the media server or not...Secondly, as you mentioned ESXi, is it licensed for vStorage API for Data Protection ?
08-30-2012 02:01 AM
from your web link, I check on VM Guest
It not have VMware snapshot provider
and found BeVssProvider service on window service
but when i run "post-thaw-script.bat"
it show error (please see in attached file)
Is this cause of backup VM Guest error ?
and how i resolve this?
thank you.
08-30-2012 03:27 AM
Also test if you are able to take a snapshot of the machine from the ESX. May be there is some issues with the snapshotting itself.
Thanks,
-Sush...
08-30-2012 07:57 PM
ESXi is free license
not have licensed for vStorage API for Data Protection
this license need for backup VM Guest?
08-30-2012 08:31 PM
BE uses the vStorage API to do its backup so you would need to get a paid version of ESX