04-25-2013 02:13 AM
Hi, just installed BUE2012 with SP1a on a clean install of Windows Server 2008 R2 SP1. Everything appears to work OK but when I was receiving GRT
errors on one Hyper V server when backing him up via the Hyper V Agent even though the Windows Agent is also installed on all VM's.
So, I have gone to the Servers view and clicked on them to try and establish the trust again but get the following error on all VM's I try to do this with:
Anyone else seen this and know a fix?
Thanks.
04-25-2013 02:23 AM
Hi,
Any firewall on the server in question? If so, either turn it off or open port 10000 and try again!
Thanks!
04-25-2013 02:28 AM
Test your connections to the VM's by doing a telnet to each of them on port 10000
04-25-2013 02:53 AM
Hi!
No Firewall set. Telnet with port 10000 is connecting
04-25-2013 02:57 AM
DNS running fine?
04-25-2013 03:01 AM
jep
04-25-2013 03:07 AM
Go to each VM, start up the BE remote agent utility and make sure that it is publishing correctly to the media server.
04-25-2013 04:06 AM
Else, you can re-push the agents & this will automatically establish trust.
And what error do you receive during a GRT backup ?
04-25-2013 05:13 AM
repush of agents done...same result. Trust on target VM is also registred correctly. Also all services started....
04-25-2013 05:19 AM
If there is already trust established, there is no need to establish trust again. ( I have seen that error happening when one tries to establish trust with a machine where trust is already established )
Would you post the failed job log.
04-25-2013 07:04 AM
04-26-2013 05:20 AM
any ideas?
04-26-2013 05:58 AM
Would you confirm the backup exec logon account has appropriate user rights on the remote system using this KB - http://www.symantec.com/business/support/index?page=content&id=TECH36718
In addition to the above rights, it should not have deny for them either.
04-26-2013 06:40 AM
...if you have support with Symantec this might be the right time to open a case with them!
THanks!