06-21-2012 01:36 AM
Hello everybody
I am trying to install (upgrade from 12.5) backup exec 2012 to a Windows Server 2003 R2 SP2 machine 32 bit. Despite the fact that this o/s edition is included in the operating system compatibility list, it prompts the following error:
Error 127 loading DVD browser plugin
i found that this error is about SP 2 but SP2 is already installed in my machine.
Please advise.
Solved! Go to Solution.
06-21-2012 01:40 AM
Hi,
As a matter of interest, are you able to install BE 2012 on another machine as a test?
If not, you might have a corrupted installation ISO, assuming it was downloaded. In this case, you'd have to redownload the ISO and try once more.
Thanks!
06-21-2012 01:40 AM
Hi,
As a matter of interest, are you able to install BE 2012 on another machine as a test?
If not, you might have a corrupted installation ISO, assuming it was downloaded. In this case, you'd have to redownload the ISO and try once more.
Thanks!
06-21-2012 01:40 AM
Also, if i choose "run as" and choose current user (the domain admin) the error prompted is about "unable to load language settings file"
06-21-2012 01:42 AM
We have tested two different isos, mine and customer's. I also burned the iso and used the cd and have the same error.
This is totally stupid
06-21-2012 01:54 AM
Problem solved. Thanks a lot. Both isos corrupted. used third one and it worked.
06-21-2012 02:22 AM
Just wanted to inform that new ISO is available on www.fileconnect.symantec.com
This new ISO includes SP1a already included in it which resolved many installation issues.
I recommend you to use the new ISO.
Thanks,
-Sush...