Backup Exec 2012 R3 backup system state very slow

[raymondray]

Hi Guy:

i am using windows server 2008r2 for file & ad server.

Using backup Exec 2012 R3 backup to disk for file only, the speed will up to 1800 MB/min.

But if u include the windows system state, it will down to 1xx MB/min only! 

Search internet for solution for long time. but no help! 

server 2008R2 w/sp1

backup to a NAS

Both have 1GB ethernet & only 1 NIC 

Please help & reply me asap! 

Raymond 

[Jaydeep_S]

Not sure if you meant BE 2010 R3 or 2012. Have you updated all the updates (service packs and hotfixes). Alsom not sure, if this is a local backup or you are backing up a remote server. If this is a remote server, could you ensure that the remote agent is updated as well.

I am assuming you are performing GRT enabled backup of the System State which might be one of the reasons for it to be slow. Having said this, run the B2D test tool to make sure that there are no issues reported. For information about this tool refer to this link.

[Sush---]

Hello Raymond,

   Depending on the version of Backup exec please check the following technotes which as hot fixes to resolve this issue.

http://www.symantec.com/docs/TECH193430 : Backup of System State to deduplication storage with Backup Exec 2012, is slower than Backup Exec 2010 R3

http://www.symantec.com/docs/TECH76051 : Slow performance may be observed when backing up the System State of a Windows 2008 or Windows 2008 R2 Server and backups of other data from the same system are unaffected.

http://www.symantec.com/docs/TECH162227 : Poor performance of Copy, Verify and Restore operations that include System State / Active Directory backup sets on Deduplication Storage

http://www.symantec.com/docs/TECH166397 : Slow backup throughput while backing up the System State of Local and Remote Servers on SBS 2008 if Worry Free Business Security Advance 6.0 is Installed.

Regards,

-Sush...

[lmosla]

Hello,  Have you made exclusions in any antivirus scans?  see:  http://www.symantec.com/docs/TECH179915

[raymondray]

Hi: I am using windows server 2008r2 standard with sp1. So all the windows update patch was not applied to! Backup Exec 2012 r3! Same, most of the updated was not applied to! Yes, antivirus scan excluse the backupexec hold path with sub folder! No help at all. Wait for symantec to fix these problem asap!! thx Regards Raymond

[raymondray]

Hi Symantec: Any update???? No reply form Symantec!! I am Very disappointed to symantec to have a software like this!! Raymond

[pkh]

This forum is on a best effort basis.  There will be more information that is required to solve your problem than it is not possible to obtain through this forum.  To ensure that you get timely support, do log a formal support case with Symantec.

[CraigV]

...most of the updates for Windows and Backup Exec 2010 R3 (NOT BE 2012 R3!) haven't been applied...? Have you considered updating both?

Thanks!