Backup Exec Device & Media Service service terminated

[David_Mueller_2]

Hello,

I have the following problem in veritas,
I backup about 15 different on the affected site, this as worked fine over the last 6 month.

On Friday I have added two more jobs for two servers to run on Saturday night
when I tried to logon to veritas on Monday morning I got the MSG:

_________________________________________
Connect to media Server
Username _ _ _ _ _ _
Password _ _ _ _ _ _
Domain _ _ _ _ _ _ _
Backup Exec Service on SERVERNAME has stopped
_________________________________________



when I enter an Admin account I get the following error MSG: "The backup Exec Server System is not responding. The service is either not running or not installed.

sow I tried to restart the services from veritas manual but I get different errors:

Backup Exec & media service -> Could not be started the Backup Exec Device & media service on local computer

Beckup Exec Job Engine -> Could not start the Backup Exec Job Engine service on local computer.

Backup Exec Naming Server -> is started
Backup Exec Remote agent -> is started

Backup Exec Server -> Could not be started the Backup exec Server service on local computer

error 1068the dependency Service or group failed to start

I rebooted the server but that didn�t help
any ideas ?

[priya_khire]

Hello,

Had you changed the backup exec service account or the password? If yes,then also change it from the Network -Logon accounts tab.

Additionally refer to the following technotes that might help resolve the problem:

http://support.veritas.com/docs/256189
http://support.veritas.com/docs/271405

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.

Regards.

[David_Mueller_2]

Hello Priya,

thanks for the response, I didnt change the accounts but our investigations have let us to the following solution:
http://seer.support.veritas.com/docs/274102.htm

and it solved the problem

thanks again for looking in to this

david