Hi,
We are having a strange issue on our windows 2003 SBS server.
During a scheduled job, the job hangs and it will never finish.
After cancelling the job, the job stays on cancel pending. The only way to reset the job is to restart the backup exec services.
After restarting the services there is a new job scheduled only we cannot eject the tape that is still in the drive.
The drive states that its still active and only a hardware reset of the drive (holding the eject button for 10 seconds) the tape comes out.
the drive does not need cleaning we already checked that.
All seems to work after this but the next scheduled backup will also fail and the only thing left to do is reboot the server.
After rebooting the server there are no clear errors messages in the failed jobs.
only that the job was canceled.
After the above procedure the backup runs fine for a couple of days before the issue returns.
The issue comes up on random times and days.
The server runs the following antivirus software:
mcafee antivirus with protection pilot
There is also one windows xp computer that has the remote agent running to check the backups.
I am hoping that someone can help me with this.
Thank you in advance,
Dennis van WijkMessage was edited by:
dennis van Wijk