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Backup of external systems

Robert_Hanson
Not applicable
I keep failing a remote backup on network of two external DNS servers to my internal backup server (on a 2003 domain). The servers are on a workgroup, and are given sufficient permissions on the firewall for all services. On an authentication test, the logons come back successful, but on a test run, they fail. The error states it could not reach the remote backup exec. The remote backup exec is installed and running properly. I theorize there is a trust issue, but as this is production, I cannot verify. If anyone else has a similar setup and can assist it would be appreciated.

Robert M Hanson
1 REPLY 1

Sharvari_Deshmu
Level 6
Hello,

Please paste the exact error message that you receive?
Can you ping this remote server?
Is the port 10000 open on both these servers?

Thanks,

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