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Backup to Disk not working with NAS device

Salman_Ahmad
Not applicable
Im trying to connect B2D to a NAS device and i keep getting the following error in event viewer :

Event Type:Error
Event Source:Backup Exec
Event Category:None
Event ID:33808
Description:
An error occurred while processing a B2D command.Error=86
Changer: CreatePath() CreateDirectory1 failed (\\192.9.200.1\backup\Backup-to-Disk Folder 1\).

And in the Backupexec i get : "The specified network password is not correct"
It works FINE with ntbackup , so there is no problem with either connectivity or access rights.

Any Solutions ???

OS - Windows 2000
NAS - Buffalo TeraSstation
Backup Exec 9.1
1 REPLY 1

Deepali_Badave
Level 6
Employee
Hello,

The error occurs if the B2D folder has been deleted, moved, unshared or the mapped drive containing the Backup Folder has been disconnected. This can also happen if the folder has become inaccessible for any other reason for example if the disk is full.
To resolve the issue perform following steps
1. Open Backup Exec application and select "Devices" tab
2. Ensure that B2D folder is not showing as "Offline" or paused"
3. To resolve the issue, make the folder accessible once again
4. If the folder is inaccessible then create a new B2D folder and after stopping the Backup Exec Services copy the content of the old B2D folder to a newly created folder.
5. Start all the Backup Exec services and ensure that newly created folder is not showing as "Ofline" or "Paused"
6. Perform an inventory of the folder

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.