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Veritas.com
Support

Backups Failing

Dave_Copeland
Level 3

‎07-18-2005 02:31 PM

0x45d - The request could not be performed because of an I/O device error.

Has anyone see this error before ? From what I can find it looks like the drive is timing out during a backup.

Do I have to use the Veritas driver for the Certrance Ultrium 2 drive or can I use the one from the manfacturer ??
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4 REPLIES 4

al_campbell
Level 3

‎07-18-2005 02:41 PM

Veritas recommends that their drivers be used. This could also be from issues with the hard disk, like excessive frags, corrupt data, etc.
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Dave_Copeland
Level 3

‎07-18-2005 03:01 PM

Thanks for the response, I don't think it's a drive problem. This is a new drive, the old drive I have just got to small for out full backups so we did an upgrade. I have talked to Certance multiple times and the only thing they can some up with is there is a problem with Veritas. But my backups worked fine before I swapped out the drive.
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Dave_Copeland
Level 3

‎07-18-2005 03:02 PM

Let me clarify that, hard disk problem.
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Deepali_Badave
Level 6
Employee

‎07-21-2005 01:51 AM

Hello,

Do you want to say that this is a harddisk problem?
Have you resolved the problem?

If no refer the following technotes:

http://support.veritas.com/docs/191896
http://support.veritas.com/docs/191087

Please update us on this issue.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
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