03-21-2016 07:29 AM
Hi together,
We have a problem with exec backup, Version v14.2, b1108, r02.
The service : beserver.exe , crashed always . Sometimes after five times sometimes after 10 min. But he crashed.
We use the repair Installation, same Problem. Disable Ipv6, Net New Install.
Event Viewer reports the following:
at first Net Runtime Error ID1026, the Application Error ID 1000 - faulting applikation beserver.exe faulting Modul: vxACE_6.dll.
Have separately opened a servicecall @ Veritas.
In German:
Hallo Zusammen, wir haben ein größeres Problem mit unserm Backup Exec Server Version v14.2, b1108, r02.
Der Beserver Dienst beendet sich regelmäßig. Haben schon alles versucht. Reparieren der Software, Neuinstallieren.... alles Ohne Erfolg. Mal beendet er sich nach 5 mal nach 10min. Auch wenn kein Backup läuft. Net Runtime neu Installiert. Alles ohne Erfolg. In der Ereignissanzeige wird immer erst Net Runtime angemckert und direkt dann Beserver.exe. mit Fehlerhaften Modul vxACE6_dll.
Habe separat nen call aufgemacht.
Vielleicht hat hier jemand noch ne IDee.
Vielen Dank
03-21-2016 07:38 AM
see attachment
03-21-2016 08:40 AM
Do you have an antivirus installed? If so, stop and disable it and see if this works. If it does, then put in exclusions for the BE services.
Thanks!
03-22-2016 12:19 AM
yes we have an Antivirus installed. @the moment it is disabled. problem still exists
03-22-2016 12:47 AM
Is BE fully patched?
Have you opened up BEutility.exe and run a repair of the BEDB?
Thanks!
03-22-2016 12:58 AM
Now we installed it from point zero! 1 Week without Backups is not good!!!!!
03-22-2016 01:32 AM
Have you tried with Backup Exec 15? Download it off the link below:
https://www.veritas.com/trial/en/us/backup-exec-15.html
Thanks!
03-22-2016 03:50 AM
Is this a standalone BE server or part of a CASO-MMS setup ?
03-22-2016 07:36 AM
Stand alone. Actually i install it new. OS New, BE New and then we will see
03-23-2016 12:44 AM
Will need crash dump analysis. Has your support case been escalated ?
03-24-2016 03:54 AM
Backup Exec is fully patched. We installed Server 2012 complett new. Same Problem. Even When We Do not a backup the error also occurs.
The Technical Support wants to repair C++ Visual, without success.
03-24-2016 05:11 AM
ok, if we use BE only as TestVersion, erverythings works fine. If we use the purchased license, Service stoppt.
02-25-2019 10:08 PM
was war die Lösung? haben das gleiche Problem...