Cancel Pending

[Rick_Kutschera]

Hi everyone

The question may sound stupid, but it's a real pain in the ass: Is there any way to forcefully kill a backup job without restarting the services?

I have many cases with BE 12.5 where jobs hang and canceling them just puts the jobs in "Cancel pending" state forever.

Would appreciate any help

Rick

[Sudhir_Amin]

Yes you can kill the process called BENGINE using Task manager while restarting the BEWS services

[Rick_Kutschera]

Ähm.. The questions was: kill it WITHOUT killing the whole Backup Exec. In my case I normally have 5 or 6 jobs running parallely on one server and only one of those is hanging. I don't want to kill all the others in the process

[Marc_Hall]

BUMP

I am also experiencing this issue. 

BEWS12.5 is fully patched. 

Any job that is canceled hangs.  As this is the CASO server, I can't just stop and start services.

[Rick_Kutschera]

If you ever find a solutions pleas  let me know. I have tried everything I could think of but nothing worked so far.

Rick

[Brian_I_ · Accepted solution]

I had this problem too, along with not being able to do an inventory job. Using the link below, I fixed both problems at once.  Give this a try:

http://seer.entsupport.symantec.com/docs/303984.htm

[Rick_Kutschera]

It's unfortunate that you are not from around here. Otherwise I would have invited you for a drink... The solution is simple, and it works like a charm.

Thanks!

Rick

[Shantanu_Kumar]

Hey i m having the same problem ( Cancelling the job takes ages  n goes in the Pending State). The link you  posted is not working, as i guess they have removed that article or someting. So if you can post the solution in few steps tht would be really helpful.

thx

[TheJourney]

Anyone know where that doc went? having same issue. need to kill one job without stoping services.

[sbv]

The same problem happened regulary to me.
Any solution?
Tech Support! Please return the 

http://seer.entsupport.symantec.com/docs/303984.htm

 document back!

[nia]

This document is removed and I can not find it anywhere...
I used to have this issue in the past and would be great if it is possible to force a job to stop without stopping the services... 

[Ben_L_]

The document was moved to the following link.

http://seer.entsupport.symantec.com/docs/308627.htm