Cant input 11.0.6235 License Key onto 11.0.7170 Program!!!

[ellis]

Hi

I installed the trial version, 11.0.7170 onto my server.

The trial expired. I purchased a license key.

I try to input the license key and it says 'Error, cannot downgrade 11.0.7170 to 11.0.6235'

I dont have a A123234 type serial number to download latest build and my Backup now doesnt work. I cant remoce 7170 as it remains every time..

Any ideas how I can get my backup running. I have purchased a key but it wont work!!

[Patty]

That doesn't make much sense.

The 2 versions use the same serial numbers. 

I would suggest going into add and remove programs, repair the install and try entering the serial number there.