Hello,
1) Please ensure that the device is listed in the Hardware Compatibility List . Refer the link given below for the same.
a.
http://support.veritas.com/docs/271383
b.
http://support.veritas.com/docs/271382
2) If you are not using Veritas tape drivers, we recommend you to use them.
3) If you are using Veritas tape drivers, please confirm that they are the latest ones.
For further details please refer to the technote:
http://support.veritas.com/docs/273853
4) It is also advised to update the firmware of the device .
5) Deselect "Use storage media based catalogs" from Tools> Options>Catalogs
Since hardware is different, and if
hardware compression was also used, you would need to use the same type of hardware/firmware in order to restore that tape.
6) Rename the catalog directory to .old and restart the Backup Exec services.
7) Then run a catalog job and verify the results.
======================
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved toanswered questions pool.