DLO Desktop agent stopped working

[Double_D]

Hi,

i have just installed Backup Exec for Windows servers 12. I have configured The Desktop adn laptop options on the server and followed the instructions on installing the DLO agent. The agent installs without errors, but I am unable to run the application. My computer (where the agent is installed) is running Windows Vista Business with Microsoft Forefront Client security.

Help would be greatly appreciated.

[Double_D]

Everytime I start my computer, the error "DLO Desktop Agent has stopped working". The same thing happens when I manually try to start the application. I have uninstalled the application and reinstalled it numerous times, but it doesn't help. I even tried to push install it from the server, but still the same problem.

Does anybody have any ideas?

The application was designed for Windows Vista, was it not?

[Double_D]

Ok, so apparently no one ever uses these forums, or I am the only one that receives this error message.

I am having trouble with Windows XP as well. 

Does anybody have any ideas?

Can anybody give me some pointers as to where to start troubleshooting?

I have uninstalled and reinstalled the media server, ran Liveupdate, uninstalled and reinstalled the desktop agent. Nothing.

[John_T__Croson]

I'm having similar issues with a client that used to work, but now fails to.

I am convinced that this product is weak, and will fall back to xcopy.