07-06-2010 10:25 AM
Solved! Go to Solution.
08-16-2010 08:56 AM
I am finally able to restore individual email messages using Backup Exec 12.5. I am not sure which one corrected the problem, but it started working after I took the following steps.
1. Used Backup Exec live update to install the latest updates - Version: 12.5.2213. Here is a list of service packs and hot fixes. I don't know the last one it installed that helped, but running live update should get them all. If not, I think I installed one or two manually.
Service Pack 3 |
334837 |
336087 |
327039 |
337202 |
338037 |
340791 |
336113 |
340027 |
345174 |
328485 |
346104 |
347786 |
340792 |
348110 |
351878 |
352317 |
Service Pack 4 |
07-06-2010 05:32 PM
07-07-2010 07:10 AM
08-16-2010 08:56 AM
I am finally able to restore individual email messages using Backup Exec 12.5. I am not sure which one corrected the problem, but it started working after I took the following steps.
1. Used Backup Exec live update to install the latest updates - Version: 12.5.2213. Here is a list of service packs and hot fixes. I don't know the last one it installed that helped, but running live update should get them all. If not, I think I installed one or two manually.
Service Pack 3 |
334837 |
336087 |
327039 |
337202 |
338037 |
340791 |
336113 |
340027 |
345174 |
328485 |
346104 |
347786 |
340792 |
348110 |
351878 |
352317 |
Service Pack 4 |