We are on version 10.0 rev 5484. Installed updates are Service Pack 4 and Hotfixes 36 and 37. Only available update listed is Service Pack 5.
I think I have tried installing this update before, but it could not complete or errored out.
We are having trouble with the backup with no recent changes. Device Manager shows the device is functioning properly. HP tape drive diagnostics report the device is ok.
Veritas reports that the device is busy so the backup cannot start. Also getting this error:
e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.
Should I try to get the backup working first, or update Veritas to the latest and then try?
Message Edited by Eric Swisher on 06-27-200711:23 AM